Special Allocation Scheme (NEL), London: patient reviews and CQC rating
Special Allocation Scheme (NEL) is a GP practice in London with 215 registered patients (September 2026). In the 2026 GP Patient Survey, -9700% of its patients described their overall experience as good, below the England figure of 77% (North East London: 71%). It has 0.2 full-time-equivalent qualified GPs, or 1,008 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Special Allocation Scheme (NEL)
Its result closest to England is the share who found it easy to contact the practice using the NHS App: -9700%, below the England figure of 54%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: -9700%, below the England figure of 93%. Of the 11 results in the table, 0 are above England and 11 below by more than the survey's margin of error.
-9700% found it easy to get through by phone (England: 57%). The overall experience result is 9744 points lower than in 2025 (44%). 7 patients answered the survey (response rate 4%).
| Survey question | Special Allocation Scheme (NEL) | North East London | England |
|---|---|---|---|
| Overall experience good | -9700% | 71% | 77% |
| Easy to contact by phone | -9700% | 55% | 57% |
| Easy to contact via the website | -9700% | 53% | 58% |
| Easy to contact via the NHS App | -9700% | 50% | 54% |
| Reception team helpful | -9700% | 79% | 85% |
| Last contact good | -9700% | 67% | 73% |
| Wait for appointment about right | -9700% | 62% | 69% |
| Listened to well | -9700% | 83% | 87% |
| Treated with care and concern | -9700% | 82% | 86% |
| Confidence and trust in the clinician | -9700% | 91% | 93% |
| Needs met | -9700% | 87% | 90% |
215 patients were registered at Special Allocation Scheme (NEL) in September 2026, up 3.9% on a year earlier (England: down 1.1%).
4% of its patients are aged 65 or over, against 19% across England. With 0.2 full-time-equivalent qualified GPs, there are 1,008 patients per GP, fewer than the England figure of 2,171 and North East London's 2,551.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2025 | 0.2 | 0.2 |
| August 2026 | 0.2 | 0.2 |
From June 2026 to August 2026 the practice recorded 125 appointments a month, or 580 per 1,000 registered patients (England: 510). 15% were face to face (England: 63%). 41% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
73% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Special Allocation Scheme (NEL) | North East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 580 | 456 | 510 |
| Face to face | 15% | 58% | 63% |
| Same day as booked | 41% | 46% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 8% | 7% | 4% |
Special Allocation Scheme (NEL), Jenner Dental Clinic, 14 St Germans Road, London, SE23 1RJ. Phone: 0330 128 1661.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Sel Special Allocation Practice | 0.0 km | 51% |
| One Care Lambeth | 0.0 km | -9700% |
| One Care Lewisham | 0.0 km | 85% |
| Modality Lewisham | 0.1 km | 72% |
| Woolstone Medical Centre | 0.6 km | 93% |
How do patients rate Special Allocation Scheme (NEL)?
In the 2026 GP Patient Survey, -9700% of patients described their overall experience of Special Allocation Scheme (NEL) as good, below the England figure of 77%. -9700% found it easy to get through by phone.
How many patients are registered at Special Allocation Scheme (NEL)?
215 patients were registered in September 2026, up 3.9% on a year earlier.
How many GPs does Special Allocation Scheme (NEL) have?
0.2 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 1,008 patients per GP against 2,171 across England.
Are appointments at Special Allocation Scheme (NEL) face to face?
15% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Special Allocation Scheme (NEL)'s phone number?
0330 128 1661.