Dr. Jeyanathan and partners, New Cross: patient reviews and CQC rating
Dr. Jeyanathan and partners is a GP practice in New Cross with 4,178 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in May 2017. It has 2.9 full-time-equivalent qualified GPs, or 1,437 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr. Jeyanathan and partners
Its best result against England is the share who found it easy to get through to the practice by phone: 64%, against 57% across England. Its weakest is the share who found it easy to contact the practice through its website: 48%, against 58% across England. With 111 responses, none of its 11 results differs from England by more than the survey's margin of error.
64% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (78%). 111 patients answered the survey (response rate 16%).
| Survey question | Dr. Jeyanathan and partners | South East London | England |
|---|---|---|---|
| Overall experience good | 81% | 76% | 77% |
| Easy to contact by phone | 64% | 57% | 57% |
| Easy to contact via the website | 48% | 58% | 58% |
| Easy to contact via the NHS App | 50% | 55% | 54% |
| Reception team helpful | 91% | 85% | 85% |
| Last contact good | 79% | 73% | 73% |
| Wait for appointment about right | 70% | 65% | 69% |
| Listened to well | 89% | 85% | 87% |
| Treated with care and concern | 91% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 10 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr. Jeyanathan and partners is Good, published in May 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,178 patients were registered at Dr. Jeyanathan and partners in September 2026, down 5.1% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 2.9 full-time-equivalent qualified GPs, there are 1,437 patients per GP, fewer than the England figure of 2,171 and South East London's 2,350. The practice also has 0.6 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.5 | 3.5 |
| August 2024 | 2.5 | 3.5 |
| August 2025 | 2.5 | 3.5 |
| August 2026 | 2.9 | 5.0 |
From June 2026 to August 2026 the practice recorded 1,744 appointments a month, or 418 per 1,000 registered patients (England: 510). 26% were face to face (England: 63%). 56% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
65% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Dr. Jeyanathan and partners | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 418 | 399 | 510 |
| Face to face | 26% | 54% | 63% |
| Same day as booked | 56% | 45% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 5% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.0% against 0.6%), diabetes (13.3% against 7.9%) and high blood pressure (18.7% against 15.2%). It has a lower share for osteoporosis (0.1% against 1.2%), atrial fibrillation (1.0% against 2.2%) and depression (8.8% against 14.3%). The practice's patients live in areas with an average deprivation score of 27.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.6 years for women and 77.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.7% | 15.2% |
| Diabetes | 17+ yrs | 13.3% | 7.9% |
| Depression | 18+ yrs | 8.8% | 14.3% |
| Asthma | 6+ yrs | 5.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Cancer | All ages | 3.0% | 3.8% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| COPD | All ages | 1.5% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Learning disability | All ages | 1.0% | 0.6% |
| Heart failure | All ages | 1.0% | 1.1% |
| Dementia | All ages | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 61.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 63.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 84.1% | 74.9% |
Dr. Jeyanathan and partners, Waldron Health Centre (Suite 2), New Cross, SE8 4BG. Phone: 020 3830 8110. Website: www.cliftonrisefamilypractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| New Cross Health Centre | 0.0 km | 67% |
| Amersham Vale Practice | 0.0 km | 71% |
| Deptford Surgery | 0.3 km | 74% |
| Dr MOG Sarder's Practice | 0.4 km | 82% |
| Kingfisher Medical Practice | 0.6 km | 82% |
- Amersham Vale Practice (71% overall experience good)
- Deptford Surgery (74% overall experience good)
- Dr MOG Sarder's Practice (82% overall experience good)
- Grove Medical Centre (85% overall experience good)
- Kingfisher Medical Practice (82% overall experience good)
- New Cross Health Centre (67% overall experience good)
- One Care Lewisham (85% overall experience good)
- The Queens Road Partnership (52% overall experience good)
- Vesta Road Surgery (76% overall experience good)
How do patients rate Dr. Jeyanathan and partners?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Dr. Jeyanathan and partners as good, against 77% across England. 64% found it easy to get through by phone.
How many patients are registered at Dr. Jeyanathan and partners?
4,178 patients were registered in September 2026, down 5.1% on a year earlier.
What is Dr. Jeyanathan and partners's CQC rating?
Good overall, published in May 2017.
How many GPs does Dr. Jeyanathan and partners have?
2.9 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,437 patients per GP against 2,171 across England.
Are appointments at Dr. Jeyanathan and partners face to face?
26% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr. Jeyanathan and partners's phone number?
020 3830 8110.