Blackheath PMS, London: patient reviews and CQC rating
Blackheath PMS is a GP practice in London with 6,467 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 2.1 full-time-equivalent qualified GPs, or 3,089 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Blackheath PMS
Its best result against England is the share who found it easy to get through to the practice by phone: 65%, against 57% across England. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 85%, below the England figure of 93%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 434th of the 648 practices in London with 50 or more responses. 65% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (80%). 93 patients answered the survey (response rate 15%).
| Survey question | Blackheath PMS | South East London | England |
|---|---|---|---|
| Overall experience good | 74% | 76% | 77% |
| Easy to contact by phone | 65% | 57% | 57% |
| Easy to contact via the website | 55% | 58% | 58% |
| Easy to contact via the NHS App | 60% | 55% | 54% |
| Reception team helpful | 81% | 85% | 85% |
| Last contact good | 74% | 73% | 73% |
| Wait for appointment about right | 75% | 65% | 69% |
| Listened to well | 87% | 85% | 87% |
| Treated with care and concern | 86% | 84% | 86% |
| Confidence and trust in the clinician | 85% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
In the Friends and Family Test for July 2026, 91% of 11 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Blackheath PMS is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,467 patients were registered at Blackheath PMS in September 2026, up 6.0% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 2.1 full-time-equivalent qualified GPs, there are 3,089 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 0.2 nurses and 2.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.5 | 2.5 |
| August 2024 | 2.5 | 2.5 |
| August 2025 | 4.0 | 4.0 |
| August 2026 | 2.1 | 2.1 |
From June 2026 to August 2026 the practice recorded 2,014 appointments a month, or 311 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 41% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Blackheath PMS | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 311 | 399 | 510 |
| Face to face | 53% | 54% | 63% |
| Same day as booked | 41% | 45% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 8% | 7% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), heart failure (0.5% against 1.1%) and atrial fibrillation (1.0% against 2.2%). The practice's patients live in areas with an average deprivation score of 19.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.0 years for women and 77.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.2% | 15.2% |
| Depression | 18+ yrs | 11.7% | 14.3% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Asthma | 6+ yrs | 4.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.7% | 4.6% |
| Cancer | All ages | 2.4% | 3.8% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| COPD | All ages | 1.5% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Atrial fibrillation | All ages | 1.0% | 2.2% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Learning disability | All ages | 0.5% | 0.6% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 58.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 52.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 62.5% | 74.9% |
Blackheath PMS, Woodland Surgery, Woodland Walk, off Trafalgar Road, Greenwich, London, SE10 9UB. Phone: 020 8858 0689.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Vanbrugh Group Practice, The Greenwich Centre | 0.3 km | 78% |
| Greenwich Peninsula Practice | 1.1 km | 52% |
| Burney Street PMS | 1.1 km | 81% |
| Blackheath Standard PMS | 1.3 km | 77% |
| South Street Medical Centre | 1.5 km | 82% |
- Burney Street PMS (81% overall experience good)
- Greenwich Peninsula Practice (52% overall experience good)
- Plumbridge Medical Centre (87% overall experience good)
How do patients rate Blackheath PMS?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Blackheath PMS as good, against 77% across England. 65% found it easy to get through by phone.
How many patients are registered at Blackheath PMS?
6,467 patients were registered in September 2026, up 6.0% on a year earlier.
What is Blackheath PMS's CQC rating?
Good overall, published in September 2016.
How many GPs does Blackheath PMS have?
2.1 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 3,089 patients per GP against 2,171 across England.
Are appointments at Blackheath PMS face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Blackheath PMS's phone number?
020 8858 0689.