Greenwich West PCN: primary care network practices and patient survey
Greenwich West PCN is a primary care network of 4 GP practices with 38,723 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,066 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Greenwich West PCN with survey results, the share of patients describing their overall experience as good ranges from 52% at Greenwich Peninsula Practice to 87% at Plumbridge Medical Centre, with a median of 78% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Plumbridge Medical Centre has the highest share finding it easy to get through by phone (87%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Plumbridge Medical Centre | 3,608 | 87% | 87% | Requires improvement | 2,035 |
| Burney Street PMS | 14,651 | 81% | 53% | Good | 1,657 |
| Blackheath PMS | 6,467 | 74% | 65% | Good | 3,089 |
| Greenwich Peninsula Practice | 13,997 | 52% | 42% | Good | 2,320 |
Results for the network as a whole, from 389 responses, against South East London and England.
| Survey question | Greenwich West PCN | South East London | England |
|---|---|---|---|
| Overall experience good | 71% | 76% | 77% |
| Easy to contact by phone | 54% | 57% | 57% |
| Easy to contact via the website | 61% | 58% | 58% |
| Easy to contact via the NHS App | 48% | 55% | 54% |
| Reception team helpful | 78% | 85% | 85% |
| Last contact good | 68% | 73% | 73% |
| Wait for appointment about right | 61% | 65% | 69% |
| Listened to well | 79% | 85% | 87% |
| Treated with care and concern | 77% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
There are 2,066 registered patients per full-time-equivalent qualified GP in Greenwich West PCN, close to England's 2,171 and South East London's 2,350. Practices recorded 416 appointments a month per 1,000 patients (England: 510), 39% of them face to face. 52% of appointments took place on the day they were booked (England: 45%).
9% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.3% over the year (England: shrank 1.1%).
| Measure | Greenwich West PCN | South East London | England |
|---|---|---|---|
| Patients per qualified GP | 2,066 | 2,350 | 2,171 |
| Appointments per 1,000 patients a month | 416 | 399 | 510 |
| Face-to-face appointments | 39% | 54% | 63% |
| Same day as booked | 52% | 45% | 45% |
| Did not attend | 6% | 7% | 4% |
| Patients aged 65 or over | 9% | 13% | 19% |
Relative to England, the register furthest above England's rate at practices in Greenwich West PCN is dementia (1.1% against 0.8%), and the furthest below is peripheral arterial disease (0.2% against 0.6%).
| Condition register | Age group | Greenwich West PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 11.6% | 14.3% | 3,752 |
| High blood pressure | All ages | 8.4% | 15.2% | 3,266 |
| Diabetes | 17+ yrs | 5.2% | 7.9% | 1,712 |
| Asthma | 6+ yrs | 4.1% | 6.6% | 1,499 |
| Cancer | All ages | 2.1% | 3.8% | 818 |
| Chronic kidney disease | 18+ yrs | 1.9% | 4.6% | 599 |
| Coronary heart disease | All ages | 1.4% | 3.0% | 539 |
| Stroke and TIA | All ages | 1.1% | 1.9% | 421 |
| Dementia | All ages | 1.1% | 0.8% | 421 |
| Serious mental illness | All ages | 1.1% | 1.0% | 413 |
| COPD | All ages | 1.0% | 1.9% | 374 |
| Atrial fibrillation | All ages | 0.9% | 2.2% | 341 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 50 |
| Heart failure | All ages | 0.4% | 1.1% | 174 |
| Epilepsy | 18+ yrs | 0.4% | 0.8% | 142 |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% | 118 |
| Palliative care | All ages | 0.3% | 0.6% | 120 |
| Learning disability | All ages | 0.3% | 0.6% | 109 |
| Peripheral arterial disease | All ages | 0.2% | 0.6% | 82 |
- Blackheath and Charlton PCN (4 practices)
- Eltham PCN (6 practices)
- Heritage PCN (5 practices)
- Riverview Health PCN (5 practices)
- Unity (Greenwich) PCN (4 practices)
Which practices are in Greenwich West PCN?
Blackheath PMS, Burney Street PMS, Greenwich Peninsula Practice and Plumbridge Medical Centre.
How do patients rate Greenwich West PCN?
71% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Greenwich West PCN cover?
38,723 registered patients across 4 practices in September 2026.
How many patients per GP does Greenwich West PCN have?
2,066 per full-time-equivalent qualified GP, against 2,171 across England.