All Saints Medical Centre PMS, London: patient reviews and CQC rating
All Saints Medical Centre PMS is a GP practice in London with 6,587 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 3.4 full-time-equivalent qualified GPs, or 1,960 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about All Saints Medical Centre PMS
Its best result against England is the share who described their last contact with the practice as good: 79%, against 73% across England. Its weakest is the share who said the healthcare professional was good at listening to them: 72%, below the England figure of 87%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 509th of the 648 practices in London with 50 or more responses. 62% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (77%). 84 patients answered the survey (response rate 17%).
| Survey question | All Saints Medical Centre PMS | South East London | England |
|---|---|---|---|
| Overall experience good | 70% | 76% | 77% |
| Easy to contact by phone | 62% | 57% | 57% |
| Easy to contact via the website | 61% | 58% | 58% |
| Easy to contact via the NHS App | 54% | 55% | 54% |
| Reception team helpful | 84% | 85% | 85% |
| Last contact good | 79% | 73% | 73% |
| Wait for appointment about right | 72% | 65% | 69% |
| Listened to well | 72% | 85% | 87% |
| Treated with care and concern | 72% | 84% | 86% |
| Confidence and trust in the clinician | 83% | 92% | 93% |
| Needs met | 77% | 89% | 90% |
In the Friends and Family Test for July 2026, 97% of 143 responses rated the practice good or very good (England: 92%).
CQC's overall rating for All Saints Medical Centre PMS is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,587 patients were registered at All Saints Medical Centre PMS in September 2026, almost the same as a year earlier.
11% of its patients are aged 65 or over, against 19% across England. With 3.4 full-time-equivalent qualified GPs, there are 1,960 patients per GP, close to the England figure of 2,171 and South East London's 2,350. The practice also has 0.8 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 3.4 |
| August 2024 | 3.4 | 6.3 |
| August 2025 | 3.4 | 7.0 |
| August 2026 | 3.4 | 7.4 |
From June 2026 to August 2026 the practice recorded 1,985 appointments a month, or 301 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 41% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | All Saints Medical Centre PMS | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 301 | 399 | 510 |
| Face to face | 65% | 54% | 63% |
| Same day as booked | 41% | 45% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 7% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.6% against 1.0%) and a learning disability (0.9% against 0.6%). It has a lower share for dementia (0.3% against 0.8%), atrial fibrillation (0.9% against 2.2%) and stroke or TIA (1.0% against 1.9%). The practice's patients live in areas with an average deprivation score of 25.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.7 years for women and 77.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.3% | 14.3% |
| High blood pressure | All ages | 13.3% | 15.2% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 5.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% |
| Cancer | All ages | 3.0% | 3.8% |
| Coronary heart disease | All ages | 1.7% | 3.0% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| COPD | All ages | 1.4% | 1.9% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Learning disability | All ages | 0.9% | 0.6% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 82.7% | 74.9% |
All Saints Medical Centre PMS, 13a Ripon Road, Plumstead, London, SE18 3PS. Phone: 020 8854 3964. Website: www.allsaints-medicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| St Marks PMS | 0.5 km | 84% |
| Waverley PMS | 1.2 km | 74% |
| Glyndon PMS | 1.3 km | 84% |
| Triveni PMS | 1.4 km | 78% |
| Ferryview Health Centre GP Surgery | 1.5 km | 76% |
- Abbey Wood Surgery (78% overall experience good)
- Glyndon PMS (84% overall experience good)
- Plumstead Health Centre PMS (58% overall experience good)
How do patients rate All Saints Medical Centre PMS?
In the 2026 GP Patient Survey, 70% of patients described their overall experience of All Saints Medical Centre PMS as good, against 77% across England. 62% found it easy to get through by phone.
How many patients are registered at All Saints Medical Centre PMS?
6,587 patients were registered in September 2026, up 0.1% on a year earlier.
What is All Saints Medical Centre PMS's CQC rating?
Good overall, published in August 2016.
How many GPs does All Saints Medical Centre PMS have?
3.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,960 patients per GP against 2,171 across England.
Are appointments at All Saints Medical Centre PMS face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is All Saints Medical Centre PMS's phone number?
020 8854 3964.