Frognal PCN: primary care network practices and patient survey
Frognal PCN is a primary care network of 3 GP practices with 55,214 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,531 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Frognal PCN with survey results, the share of patients describing their overall experience as good ranges from 62% at Sidcup Medical Centre to 83% at Woodlands Primary Care, with a median of 70% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Woodlands Primary Care has the highest share finding it easy to get through by phone (47%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Woodlands Primary Care | 11,555 | 83% | 47% | Good | 1,926 |
| Barnard Medical Group | 13,290 | 70% | 46% | Good | 2,329 |
| Sidcup Medical Centre | 30,369 | 62% | 30% | Good | 3,005 |
Results for the network as a whole, from 329 responses, against South East London and England.
| Survey question | Frognal PCN | South East London | England |
|---|---|---|---|
| Overall experience good | 70% | 76% | 77% |
| Easy to contact by phone | 39% | 57% | 57% |
| Easy to contact via the website | 55% | 58% | 58% |
| Easy to contact via the NHS App | 47% | 55% | 54% |
| Reception team helpful | 80% | 85% | 85% |
| Last contact good | 61% | 73% | 73% |
| Wait for appointment about right | 52% | 65% | 69% |
| Listened to well | 83% | 85% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
There are 2,531 registered patients per full-time-equivalent qualified GP in Frognal PCN, more than England's 2,171 and South East London's 2,350. Practices recorded 451 appointments a month per 1,000 patients (England: 510), 59% of them face to face. 46% of appointments took place on the day they were booked (England: 45%). 21% of registered patients are aged 65 or over (England: 19%).
| Measure | Frognal PCN | South East London | England |
|---|---|---|---|
| Patients per qualified GP | 2,531 | 2,350 | 2,171 |
| Appointments per 1,000 patients a month | 451 | 399 | 510 |
| Face-to-face appointments | 59% | 54% | 63% |
| Same day as booked | 46% | 45% | 45% |
| Did not attend | 3% | 7% | 4% |
| Patients aged 65 or over | 21% | 13% | 19% |
Relative to England, the register furthest above England's rate at practices in Frognal PCN is palliative care (1.6% against 0.6%), and the furthest below is asthma (5.3% against 6.6%).
| Condition register | Age group | Frognal PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.4% | 15.2% | 7,521 |
| Depression | 18+ yrs | 12.2% | 14.3% | 4,453 |
| Diabetes | 17+ yrs | 8.2% | 7.9% | 3,035 |
| Asthma | 6+ yrs | 5.3% | 6.6% | 2,275 |
| Cancer | All ages | 4.6% | 3.8% | 2,126 |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% | 1,633 |
| Coronary heart disease | All ages | 3.0% | 3.0% | 1,376 |
| Atrial fibrillation | All ages | 2.7% | 2.2% | 1,216 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 942 |
| COPD | All ages | 1.7% | 1.9% | 787 |
| Palliative care | All ages | 1.6% | 0.6% | 748 |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% | 296 |
| Dementia | All ages | 1.5% | 0.8% | 702 |
| Heart failure | All ages | 1.1% | 1.1% | 482 |
| Serious mental illness | All ages | 0.8% | 1.0% | 385 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 298 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 275 |
| Learning disability | All ages | 0.6% | 0.6% | 254 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 207 |
- Apl Bexley PCN (3 practices)
- Blackheath and Charlton PCN (4 practices)
- Clocktower PCN (5 practices)
- Eltham PCN (6 practices)
- Heritage PCN (5 practices)
- North Bexley PCN (7 practices)
- Riverview Health PCN (5 practices)
- Unity (Greenwich) PCN (4 practices)
Which practices are in Frognal PCN?
Barnard Medical Group, Sidcup Medical Centre and Woodlands Primary Care.
How do patients rate Frognal PCN?
70% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Frognal PCN cover?
55,214 registered patients across 3 practices in September 2026.
How many patients per GP does Frognal PCN have?
2,531 per full-time-equivalent qualified GP, against 2,171 across England.