Sidcup Medical Centre, Sidcup: patient reviews and CQC rating
Sidcup Medical Centre is a GP practice in Sidcup with 30,369 registered patients (September 2026). In the 2026 GP Patient Survey, 62% of its patients described their overall experience as good, below the England figure of 77% (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in January 2024. It has 10.1 full-time-equivalent qualified GPs, or 3,005 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Sidcup Medical Centre
Its result closest to England is the share who found it easy to contact the practice through its website: 54%, against 58% across England. Its weakest is the share who found it easy to get through to the practice by phone: 30%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 3rd of the 3 practices in Sidcup with 50 or more responses. 30% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (52%). 120 patients answered the survey (response rate 24%).
| Survey question | Sidcup Medical Centre | South East London | England |
|---|---|---|---|
| Overall experience good | 62% | 76% | 77% |
| Easy to contact by phone | 30% | 57% | 57% |
| Easy to contact via the website | 54% | 58% | 58% |
| Easy to contact via the NHS App | 45% | 55% | 54% |
| Reception team helpful | 78% | 85% | 85% |
| Last contact good | 54% | 73% | 73% |
| Wait for appointment about right | 46% | 65% | 69% |
| Listened to well | 74% | 85% | 87% |
| Treated with care and concern | 77% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 81% | 89% | 90% |
In the Friends and Family Test for July 2026, 82% of 170 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Sidcup Medical Centre is Good, published in January 2024. One key question is rated differently: Responsive Requires Improvement. It held the same rating in the report before (September 2021).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
30,369 patients were registered at Sidcup Medical Centre in September 2026, up 46.7% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 10.1 full-time-equivalent qualified GPs, there are 3,005 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 6.4 nurses and 3.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.1 | 8.1 |
| August 2024 | 8.9 | 8.9 |
| August 2025 | 8.9 | 8.9 |
| August 2026 | 10.1 | 10.1 |
From June 2026 to August 2026 the practice recorded 15,377 appointments a month, or 506 per 1,000 registered patients (England: 510). 63% were face to face (England: 63%). 43% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Sidcup Medical Centre | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 506 | 399 | 510 |
| Face to face | 63% | 54% | 63% |
| Same day as booked | 43% | 45% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 3% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (3.2% against 0.6%), dementia (2.5% against 0.8%) and osteoporosis (2.7% against 1.2%). It has a lower share for asthma (5.0% against 6.6%). The practice's patients live in areas with an average deprivation score of 13.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.1 years for women and 80.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.6% | 15.2% |
| Depression | 18+ yrs | 12.6% | 14.3% |
| Diabetes | 17+ yrs | 8.9% | 7.9% |
| Asthma | 6+ yrs | 5.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Palliative care | All ages | 3.2% | 0.6% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Osteoporosis | 50+ yrs | 2.7% | 1.2% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| Dementia | All ages | 2.5% | 0.8% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| COPD | All ages | 1.7% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.1% | 74.9% |
Sidcup Medical Centre, 2 Church Avenue, Sidcup, DA14 6BU. Phone: 020 8302 1114.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Barnard Medical Group | 0.5 km | 70% |
| Woodlands Primary Care | 2.2 km | 83% |
| The Broomwood Road Surgery | 2.3 km | 73% |
| New Eltham Medical Centre | 2.5 km | 78% |
| The Chislehurst Partnership | 2.7 km | 68% |
- Barnard Medical Group (70% overall experience good)
- Woodlands Primary Care (83% overall experience good)
How do patients rate Sidcup Medical Centre?
In the 2026 GP Patient Survey, 62% of patients described their overall experience of Sidcup Medical Centre as good, below the England figure of 77%. 30% found it easy to get through by phone.
How many patients are registered at Sidcup Medical Centre?
30,369 patients were registered in September 2026, up 46.7% on a year earlier.
What is Sidcup Medical Centre's CQC rating?
Good overall, published in January 2024.
How many GPs does Sidcup Medical Centre have?
10.1 full-time-equivalent qualified GPs (17 qualified GPs by headcount), which is 3,005 patients per GP against 2,171 across England.
Are appointments at Sidcup Medical Centre face to face?
63% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Sidcup Medical Centre's phone number?
020 8302 1114.