Woodlands Primary Care, Sidcup: patient reviews and CQC rating
Woodlands Primary Care is a GP practice in Sidcup with 11,555 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in April 2020. It has 6.0 full-time-equivalent qualified GPs, or 1,926 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Woodlands Primary Care
Its best result against England is the share who said they were treated with care and concern: 94%, above the England figure of 86%. Its weakest is the share who found it easy to get through to the practice by phone: 47%, against 57% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 1st of the 3 practices in Sidcup with 50 or more responses. 47% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (85%). 93 patients answered the survey (response rate 24%).
| Survey question | Woodlands Primary Care | South East London | England |
|---|---|---|---|
| Overall experience good | 83% | 76% | 77% |
| Easy to contact by phone | 47% | 57% | 57% |
| Easy to contact via the website | 59% | 58% | 58% |
| Easy to contact via the NHS App | 49% | 55% | 54% |
| Reception team helpful | 88% | 85% | 85% |
| Last contact good | 73% | 73% | 73% |
| Wait for appointment about right | 69% | 65% | 69% |
| Listened to well | 94% | 85% | 87% |
| Treated with care and concern | 94% | 84% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
In the Friends and Family Test for July 2026, 94% of 255 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Woodlands Primary Care is Good, published in April 2020. All 5 key questions are rated Good. It held the same rating in the report before (October 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,555 patients were registered at Woodlands Primary Care in September 2026, almost the same as a year earlier.
21% of its patients are aged 65 or over, against 19% across England. With 6.0 full-time-equivalent qualified GPs, there are 1,926 patients per GP, fewer than the England figure of 2,171 and South East London's 2,350. The practice also has 3.1 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.1 | 11.2 |
| August 2024 | 5.1 | 10.7 |
| August 2025 | 5.6 | 10.2 |
| August 2026 | 6.0 | 9.5 |
From June 2026 to August 2026 the practice recorded 4,832 appointments a month, or 418 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 64% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Woodlands Primary Care | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 418 | 399 | 510 |
| Face to face | 47% | 54% | 63% |
| Same day as booked | 64% | 45% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 2% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.4% against 3.8%). It has a lower share for osteoporosis (0.4% against 1.2%), chronic kidney disease (2.0% against 4.6%) and serious mental illness (0.5% against 1.0%). The practice's patients live in areas with an average deprivation score of 9.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.3 years for women and 81.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.4% | 15.2% |
| Depression | 18+ yrs | 11.3% | 14.3% |
| Diabetes | 17+ yrs | 7.1% | 7.9% |
| Cancer | All ages | 5.4% | 3.8% |
| Asthma | 6+ yrs | 5.2% | 6.6% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Chronic kidney disease | 18+ yrs | 2.0% | 4.6% |
| COPD | All ages | 1.6% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.3% | 74.9% |
Woodlands Primary Care, 146 Halfway Street, Sidcup, DA15 8DF. Phone: 020 8300 1680. Website: www.woodlandssurgerysidcup.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| New Eltham Medical Centre | 1.2 km | 78% |
| Barnard Medical Group | 1.7 km | 70% |
| Ingleton Avenue Surgery | 1.9 km | 93% |
| Sidcup Medical Centre | 2.2 km | 62% |
| Primecare - Dr S & N Ratneswaren | 2.2 km | 85% |
- Barnard Medical Group (70% overall experience good)
- Sidcup Medical Centre (62% overall experience good)
How do patients rate Woodlands Primary Care?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Woodlands Primary Care as good, against 77% across England. 47% found it easy to get through by phone.
How many patients are registered at Woodlands Primary Care?
11,555 patients were registered in September 2026, down 0.2% on a year earlier.
What is Woodlands Primary Care's CQC rating?
Good overall, published in April 2020.
How many GPs does Woodlands Primary Care have?
6.0 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,926 patients per GP against 2,171 across England.
Are appointments at Woodlands Primary Care face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Woodlands Primary Care's phone number?
020 8300 1680.