Dr WA Cotter + Dr JCJM Bohmer -Laubis, Welling: patient reviews and CQC rating
Dr WA Cotter + Dr JCJM Bohmer -Laubis is a GP practice in Welling with 11,273 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, above the England figure of 77% (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in January 2020. It has 4.2 full-time-equivalent qualified GPs, or 2,701 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr WA Cotter + Dr JCJM Bohmer -Laubis
Its best result against England is the share who found it easy to contact the practice using the NHS App: 67%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 58%, below the England figure of 69%. Of the 11 results in the table, 3 are above England and 1 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 2nd of the 5 practices in Welling with 50 or more responses. 65% found it easy to get through by phone (England: 57%). The overall experience result is 18 points higher than in 2025 (67%). 109 patients answered the survey (response rate 28%).
| Survey question | Dr WA Cotter + Dr JCJM Bohmer -Laubis | South East London | England |
|---|---|---|---|
| Overall experience good | 85% | 76% | 77% |
| Easy to contact by phone | 65% | 57% | 57% |
| Easy to contact via the website | 63% | 58% | 58% |
| Easy to contact via the NHS App | 67% | 55% | 54% |
| Reception team helpful | 83% | 85% | 85% |
| Last contact good | 69% | 73% | 73% |
| Wait for appointment about right | 58% | 65% | 69% |
| Listened to well | 94% | 85% | 87% |
| Treated with care and concern | 93% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 98% of 50 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr WA Cotter + Dr JCJM Bohmer -Laubis is Good, published in January 2020. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (June 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,273 patients were registered at Dr WA Cotter + Dr JCJM Bohmer -Laubis in September 2026, down 2.1% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 2,701 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 3.7 nurses and 2.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.2 | 8.3 |
| August 2024 | 6.3 | 9.4 |
| August 2025 | 5.8 | 7.9 |
| August 2026 | 4.2 | 6.3 |
From June 2026 to August 2026 the practice recorded 4,758 appointments a month, or 422 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 30% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr WA Cotter + Dr JCJM Bohmer -Laubis | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 422 | 399 | 510 |
| Face to face | 52% | 54% | 63% |
| Same day as booked | 30% | 45% | 45% |
| More than 28 days after booking | 7% | 2% | 5% |
| Did not attend | 3% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (5.9% against 4.6%) and cancer (4.7% against 3.8%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), serious mental illness (0.6% against 1.0%) and peripheral arterial disease (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 11.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.6 years for women and 80.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.4% | 15.2% |
| Depression | 18+ yrs | 10.2% | 14.3% |
| Diabetes | 17+ yrs | 7.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| Cancer | All ages | 4.7% | 3.8% |
| Asthma | 6+ yrs | 4.5% | 6.6% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.0% | 74.9% |
Dr WA Cotter + Dr JCJM Bohmer -Laubis, 174 Bellegrove Road, Welling, DA16 3RE. Phone: 020 8856 1770. Website: www.bellegrovesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Westwood Surgery | 0.2 km | 73% |
| Welling Medical Practice | 0.9 km | 79% |
| Bexley Group Practice | 1.0 km | 73% |
| Ingleton Avenue Surgery | 1.3 km | 93% |
| Waverley PMS | 2.2 km | 74% |
- Bexley Group Practice (73% overall experience good)
- Dr Davies & Partner (61% overall experience good)
- The Westwood Surgery (73% overall experience good)
- Welling Medical Practice (79% overall experience good)
How do patients rate Dr WA Cotter + Dr JCJM Bohmer -Laubis?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Dr WA Cotter + Dr JCJM Bohmer -Laubis as good, above the England figure of 77%. 65% found it easy to get through by phone.
How many patients are registered at Dr WA Cotter + Dr JCJM Bohmer -Laubis?
11,273 patients were registered in September 2026, down 2.1% on a year earlier.
What is Dr WA Cotter + Dr JCJM Bohmer -Laubis's CQC rating?
Good overall, published in January 2020.
How many GPs does Dr WA Cotter + Dr JCJM Bohmer -Laubis have?
4.2 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,701 patients per GP against 2,171 across England.
Are appointments at Dr WA Cotter + Dr JCJM Bohmer -Laubis face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr WA Cotter + Dr JCJM Bohmer -Laubis's phone number?
020 8856 1770.