Welling Medical Practice, Welling: patient reviews and CQC rating
Welling Medical Practice is a GP practice in Welling with 11,052 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Requires Improvement overall, in a report published in November 2021. It has 3.3 full-time-equivalent qualified GPs, or 3,342 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Welling Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 64%, against 54% across England. Its weakest is the share who found it easy to contact the practice through its website: 41%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 3rd of the 5 practices in Welling with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (75%). 110 patients answered the survey (response rate 26%).
| Survey question | Welling Medical Practice | South East London | England |
|---|---|---|---|
| Overall experience good | 79% | 76% | 77% |
| Easy to contact by phone | 64% | 57% | 57% |
| Easy to contact via the website | 41% | 58% | 58% |
| Easy to contact via the NHS App | 64% | 55% | 54% |
| Reception team helpful | 85% | 85% | 85% |
| Last contact good | 80% | 73% | 73% |
| Wait for appointment about right | 70% | 65% | 69% |
| Listened to well | 87% | 85% | 87% |
| Treated with care and concern | 86% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 92% of 39 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Welling Medical Practice is Requires Improvement, published in November 2021. 2 key questions are rated differently: Well-led Good and Effective Good. Its previous overall rating was Good (May 2016).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Requires Improvement |
| Responsive | Requires Improvement |
| Effective | Good |
11,052 patients were registered at Welling Medical Practice in September 2026, down 1.8% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 3,342 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 2.2 nurses and 2.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.2 | 6.2 |
| August 2024 | 2.5 | 6.5 |
| August 2025 | 3.0 | 6.2 |
| August 2026 | 3.3 | 5.4 |
From June 2026 to August 2026 the practice recorded 4,304 appointments a month, or 389 per 1,000 registered patients (England: 510). 62% were face to face (England: 63%). 40% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
68% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Welling Medical Practice | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 389 | 399 | 510 |
| Face to face | 62% | 54% | 63% |
| Same day as booked | 40% | 45% | 45% |
| More than 28 days after booking | 4% | 2% | 5% |
| Did not attend | 6% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.0% against 3.8%). It has a lower share for osteoporosis (0.4% against 1.2%) and a learning disability (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 12.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.5 years for women and 80.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.8% | 15.2% |
| Depression | 18+ yrs | 13.3% | 14.3% |
| Diabetes | 17+ yrs | 9.0% | 7.9% |
| Asthma | 6+ yrs | 5.4% | 6.6% |
| Cancer | All ages | 5.0% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 0.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.6% | 74.9% |
Welling Medical Practice, 2 Danson Crescent, Welling, DA16 2AT. Phone: 0844 477 0970. Website: www.wellingmedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Bexley Group Practice | 0.6 km | 73% |
| The Westwood Surgery | 0.8 km | 73% |
| Ingleton Avenue Surgery | 0.8 km | 93% |
| Dr WA Cotter + Dr JCJM Bohmer -Laubis | 0.9 km | 85% |
| Bexley Medical Group | 2.1 km | 80% |
- Bexley Group Practice (73% overall experience good)
- Dr Davies & Partner (61% overall experience good)
- Dr WA Cotter + Dr JCJM Bohmer -Laubis (85% overall experience good)
- The Westwood Surgery (73% overall experience good)
How do patients rate Welling Medical Practice?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Welling Medical Practice as good, against 77% across England. 64% found it easy to get through by phone.
How many patients are registered at Welling Medical Practice?
11,052 patients were registered in September 2026, down 1.8% on a year earlier.
What is Welling Medical Practice's CQC rating?
Requires Improvement overall, published in November 2021.
How many GPs does Welling Medical Practice have?
3.3 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 3,342 patients per GP against 2,171 across England.
Are appointments at Welling Medical Practice face to face?
62% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Welling Medical Practice's phone number?
0844 477 0970.