Swb Newcomen PCN: primary care network practices and patient survey
Swb Newcomen PCN is a primary care network of 6 GP practices with 42,598 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England. Its practices have 1,806 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Swb Newcomen PCN with survey results, the share of patients describing their overall experience as good ranges from 60% at The Spires Health Centre to 88% at Glebefields Surgery, with a median of 76% (England: 77%). 2 are above England and 2 below by more than the survey's margin of error. Glebefields Surgery has the highest share finding it easy to get through by phone (80%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Glebefields Surgery | 3,742 | 88% | 80% | Good | 1,732 |
| Church View Surgery | 6,066 | 85% | 62% | Good | 1,271 |
| Warley Medical Centre | 11,670 | 82% | 52% | Good | 1,768 |
| The Victoria Surgery | 4,726 | 70% | 69% | Good | 2,332 |
| Drs Oram, Walton, Hynes & Dutton | 10,997 | 65% | 33% | Good | 1,832 |
| The Spires Health Centre | 5,397 | 60% | 42% | Good | 2,663 |
Results for the network as a whole, from 572 responses, against Black Country and England.
| Survey question | Swb Newcomen PCN | Black Country | England |
|---|---|---|---|
| Overall experience good | 75% | 74% | 77% |
| Easy to contact by phone | 51% | 53% | 57% |
| Easy to contact via the website | 35% | 54% | 58% |
| Easy to contact via the NHS App | 48% | 54% | 54% |
| Reception team helpful | 83% | 81% | 85% |
| Last contact good | 68% | 68% | 73% |
| Wait for appointment about right | 68% | 65% | 69% |
| Listened to well | 87% | 85% | 87% |
| Treated with care and concern | 88% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
There are 1,806 registered patients per full-time-equivalent qualified GP in Swb Newcomen PCN, fewer than England's 2,171 and Black Country's 2,193. Practices recorded 493 appointments a month per 1,000 patients (England: 510), 63% of them face to face. 46% of appointments took place on the day they were booked (England: 45%).
17% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.3% over the year (England: shrank 1.1%).
| Measure | Swb Newcomen PCN | Black Country | England |
|---|---|---|---|
| Patients per qualified GP | 1,806 | 2,193 | 2,171 |
| Appointments per 1,000 patients a month | 493 | 561 | 510 |
| Face-to-face appointments | 63% | 64% | 63% |
| Same day as booked | 46% | 51% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 17% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Swb Newcomen PCN is osteoporosis (2.2% against 1.2%), and the furthest below is palliative care (0.4% against 0.6%).
| Condition register | Age group | Swb Newcomen PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.6% | 15.2% | 7,130 |
| Depression | 18+ yrs | 13.6% | 14.3% | 4,604 |
| Diabetes | 17+ yrs | 10.7% | 7.9% | 3,659 |
| Asthma | 6+ yrs | 7.0% | 6.6% | 2,825 |
| Chronic kidney disease | 18+ yrs | 5.6% | 4.6% | 1,884 |
| Coronary heart disease | All ages | 4.2% | 3.0% | 1,796 |
| Cancer | All ages | 3.2% | 3.8% | 1,374 |
| COPD | All ages | 2.7% | 1.9% | 1,166 |
| Atrial fibrillation | All ages | 2.2% | 2.2% | 954 |
| Osteoporosis | 50+ yrs | 2.2% | 1.2% | 345 |
| Stroke and TIA | All ages | 1.9% | 1.9% | 837 |
| Heart failure | All ages | 1.6% | 1.1% | 674 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 330 |
| Serious mental illness | All ages | 0.9% | 1.0% | 382 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 292 |
| Dementia | All ages | 0.7% | 0.8% | 301 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 250 |
| Learning disability | All ages | 0.5% | 0.6% | 225 |
| Palliative care | All ages | 0.4% | 0.6% | 159 |
- Brierley Hill PCN (7 practices)
- Dudley and Netherton PCN (11 practices)
- Halesowen PCN (6 practices)
- Health Vision Partnership PCN (7 practices)
- Kingswinford & Wordsley PCN (5 practices)
- Oldbury & Smethwick PCN (11 practices)
- Sedgley, Coseley & Gornal PCN (7 practices)
- Stourbridge, Wollescote & Lye PCN (5 practices)
- Swb Caritas PCN (3 practices)
- Swb Central Health Partnerships PCN (7 practices)
- Swb Citrus PCN (5 practices)
- Swb Together4healthcare PCN (6 practices)
Which practices are in Swb Newcomen PCN?
Church View Surgery, Drs Oram, Walton, Hynes & Dutton, Glebefields Surgery, The Spires Health Centre, The Victoria Surgery and Warley Medical Centre.
How do patients rate Swb Newcomen PCN?
75% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Swb Newcomen PCN cover?
42,598 registered patients across 6 practices in September 2026.
How many patients per GP does Swb Newcomen PCN have?
1,806 per full-time-equivalent qualified GP, against 2,171 across England.