Glebefields Surgery, Tipton: patient reviews and CQC rating
Glebefields Surgery is a GP practice in Tipton with 3,742 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in November 2017. It has 2.2 full-time-equivalent qualified GPs, or 1,732 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Glebefields Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 96%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 38%, against 58% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 1st of the 6 practices in Tipton with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (88%). 89 patients answered the survey (response rate 19%).
| Survey question | Glebefields Surgery | Black Country | England |
|---|---|---|---|
| Overall experience good | 88% | 74% | 77% |
| Easy to contact by phone | 80% | 53% | 57% |
| Easy to contact via the website | 38% | 54% | 58% |
| Easy to contact via the NHS App | 63% | 54% | 54% |
| Reception team helpful | 91% | 81% | 85% |
| Last contact good | 82% | 68% | 73% |
| Wait for appointment about right | 96% | 65% | 69% |
| Listened to well | 97% | 85% | 87% |
| Treated with care and concern | 97% | 84% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 25 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Glebefields Surgery is Good, published in November 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (April 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,742 patients were registered at Glebefields Surgery in September 2026, down 2.2% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 2.2 full-time-equivalent qualified GPs, there are 1,732 patients per GP, fewer than the England figure of 2,171 and Black Country's 2,193. The practice also has 1.1 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.2 | 2.2 |
| August 2024 | 2.2 | 2.2 |
| August 2025 | 2.2 | 2.2 |
| August 2026 | 2.2 | 2.2 |
From June 2026 to August 2026 the practice recorded 2,015 appointments a month, or 538 per 1,000 registered patients (England: 510). 91% were face to face (England: 63%). 50% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Glebefields Surgery | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 538 | 561 | 510 |
| Face to face | 91% | 64% | 63% |
| Same day as booked | 50% | 51% | 45% |
| More than 28 days after booking | 6% | 4% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.0% against 1.9%), heart failure (2.1% against 1.1%) and coronary heart disease (4.4% against 3.0%). It has a lower share for osteoporosis (0.2% against 1.2%) and cancer (2.4% against 3.8%). The practice's patients live in areas with an average deprivation score of 40.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.6 years for women and 74.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.3% | 14.3% |
| High blood pressure | All ages | 12.3% | 15.2% |
| Diabetes | 17+ yrs | 8.4% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% |
| Coronary heart disease | All ages | 4.4% | 3.0% |
| COPD | All ages | 4.0% | 1.9% |
| Cancer | All ages | 2.4% | 3.8% |
| Atrial fibrillation | All ages | 2.2% | 2.2% |
| Heart failure | All ages | 2.1% | 1.1% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.7% | 74.9% |
Glebefields Surgery, St Marks Road, Tipton, DY4 0SN. Phone: 0121 530 8040.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Swanpool Medical Centre | 0.3 km | 44% |
| Black Country Family Practice | 1.8 km | 49% |
| Great Bridge Partnership for Health | 1.9 km | 56% |
| The Victoria Surgery | 1.9 km | 70% |
| Moxley Medical Centre | 2.2 km | 73% |
- Church View Surgery (85% overall experience good)
- Drs Oram, Walton, Hynes & Dutton (65% overall experience good)
- The Spires Health Centre (60% overall experience good)
- The Victoria Surgery (70% overall experience good)
- Warley Medical Centre (82% overall experience good)
How do patients rate Glebefields Surgery?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Glebefields Surgery as good, above the England figure of 77%. 80% found it easy to get through by phone.
How many patients are registered at Glebefields Surgery?
3,742 patients were registered in September 2026, down 2.2% on a year earlier.
What is Glebefields Surgery's CQC rating?
Good overall, published in November 2017.
How many GPs does Glebefields Surgery have?
2.2 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,732 patients per GP against 2,171 across England.
Are appointments at Glebefields Surgery face to face?
91% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Glebefields Surgery's phone number?
0121 530 8040.