Moxley Medical Centre, Wednesbury: patient reviews and CQC rating
Moxley Medical Centre is a GP practice in Wednesbury with 3,720 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in February 2024. It has 1.4 full-time-equivalent qualified GPs, or 2,632 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Moxley Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 70%, above the England figure of 54%. Its weakest is the share who said the healthcare professional was good at listening to them: 78%, below the England figure of 87%. Of the 11 results in the table, 3 are above England and 2 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 4th of the 9 practices in Wednesbury with 50 or more responses. 69% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (72%). 85 patients answered the survey (response rate 18%).
| Survey question | Moxley Medical Centre | Black Country | England |
|---|---|---|---|
| Overall experience good | 73% | 74% | 77% |
| Easy to contact by phone | 69% | 53% | 57% |
| Easy to contact via the website | 71% | 54% | 58% |
| Easy to contact via the NHS App | 70% | 54% | 54% |
| Reception team helpful | 82% | 81% | 85% |
| Last contact good | 69% | 68% | 73% |
| Wait for appointment about right | 77% | 65% | 69% |
| Listened to well | 78% | 85% | 87% |
| Treated with care and concern | 77% | 84% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
CQC's overall rating for Moxley Medical Centre is Good, published in February 2024. All 5 key questions are rated Good. It held the same rating in the report before (November 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,720 patients were registered at Moxley Medical Centre in September 2026, down 2.2% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 1.4 full-time-equivalent qualified GPs, there are 2,632 patients per GP, more than the England figure of 2,171 and Black Country's 2,193. The practice also has 0.7 nurses and 1.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.4 | 1.4 |
| August 2026 | 1.4 | 1.4 |
From June 2026 to August 2026 the practice recorded 2,524 appointments a month, or 679 per 1,000 registered patients (England: 510). 88% were face to face (England: 63%). 59% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Moxley Medical Centre | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 679 | 561 | 510 |
| Face to face | 88% | 64% | 63% |
| Same day as booked | 59% | 51% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.2% against 1.9%), depression (20.3% against 14.3%) and diabetes (10.4% against 7.9%). It has a lower share for cancer (1.5% against 3.8%), chronic kidney disease (2.3% against 4.6%) and asthma (4.8% against 6.6%). The practice's patients live in areas with an average deprivation score of 38.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.0 years for women and 74.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.3% | 14.3% |
| High blood pressure | All ages | 12.2% | 15.2% |
| Diabetes | 17+ yrs | 10.4% | 7.9% |
| Asthma | 6+ yrs | 4.8% | 6.6% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| COPD | All ages | 3.2% | 1.9% |
| Chronic kidney disease | 18+ yrs | 2.3% | 4.6% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Cancer | All ages | 1.5% | 3.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 60.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.9% | 74.9% |
Moxley Medical Centre, 10 Queen Street, Moxley, Wednesbury, WS10 8TF. Phone: 01902 409515. Website: www.moxleymedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Darlaston Family Practice | 1.2 km | 65% |
| Darlaston Health Centre | 1.2 km | 83% |
| Rough Hay Surgery | 1.5 km | 78% |
| Darlaston Medical Centre | 1.6 km | 71% |
| Bilston Urban Village | 1.8 km | 67% |
- Croft Surgery (91% overall experience good)
- Darlaston Medical Centre (71% overall experience good)
- Lockfield Surgery (75% overall experience good)
- Lockstown Practice (87% overall experience good)
- Rough Hay Surgery (78% overall experience good)
- Sina Health Centre (68% overall experience good)
- The Keys Family Practice (66% overall experience good)
How do patients rate Moxley Medical Centre?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Moxley Medical Centre as good, against 77% across England. 69% found it easy to get through by phone.
How many patients are registered at Moxley Medical Centre?
3,720 patients were registered in September 2026, down 2.2% on a year earlier.
What is Moxley Medical Centre's CQC rating?
Good overall, published in February 2024.
How many GPs does Moxley Medical Centre have?
1.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,632 patients per GP against 2,171 across England.
Are appointments at Moxley Medical Centre face to face?
88% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Moxley Medical Centre's phone number?
01902 409515.