Darlaston Health Centre, Wednesbury: patient reviews and CQC rating
Darlaston Health Centre is a GP practice in Wednesbury with 3,883 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). It has 1.7 full-time-equivalent qualified GPs, or 2,349 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Darlaston Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 71%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 60%, against 69% across England. Of the 11 results in the table, 1 is above England and 2 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 1st of the 9 practices in Wednesbury with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (77%). 90 patients answered the survey (response rate 16%).
| Survey question | Darlaston Health Centre | Black Country | England |
|---|---|---|---|
| Overall experience good | 83% | 74% | 77% |
| Easy to contact by phone | 71% | 53% | 57% |
| Easy to contact via the website | 60% | 54% | 58% |
| Easy to contact via the NHS App | 64% | 54% | 54% |
| Reception team helpful | 82% | 81% | 85% |
| Last contact good | 74% | 68% | 73% |
| Wait for appointment about right | 60% | 65% | 69% |
| Listened to well | 79% | 85% | 87% |
| Treated with care and concern | 79% | 84% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 24 responses rated the practice good or very good (England: 92%).
3,883 patients were registered at Darlaston Health Centre in September 2026, up 3.6% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 1.7 full-time-equivalent qualified GPs, there are 2,349 patients per GP, close to the England figure of 2,171 and Black Country's 2,193. The practice also has 0.6 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.3 | 1.3 |
| August 2024 | 1.3 | 1.3 |
| August 2025 | 0.9 | 0.9 |
| August 2026 | 1.7 | 1.7 |
From June 2026 to August 2026 the practice recorded 2,239 appointments a month, or 577 per 1,000 registered patients (England: 510). 52% were face to face (England: 63%). 29% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Darlaston Health Centre | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 577 | 561 | 510 |
| Face to face | 52% | 64% | 63% |
| Same day as booked | 29% | 51% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.5% against 1.0%) and diabetes (10.0% against 7.9%). It has a lower share for dementia (0.1% against 0.8%) and cancer (2.1% against 3.8%). The practice's patients live in areas with an average deprivation score of 39.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.0 years for women and 75.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.5% | 14.3% |
| High blood pressure | All ages | 12.8% | 15.2% |
| Diabetes | 17+ yrs | 10.0% | 7.9% |
| Asthma | 6+ yrs | 5.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.9% | 4.6% |
| COPD | All ages | 2.5% | 1.9% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Cancer | All ages | 2.1% | 3.8% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Atrial fibrillation | All ages | 1.5% | 2.2% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 63.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.0% | 74.9% |
Darlaston Health Centre, Pinfold Street, Wednesbury, WS10 8SY. Phone: 0121 568 4390.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Darlaston Family Practice | 0.0 km | 65% |
| Darlaston Medical Centre | 0.4 km | 71% |
| Rough Hay Surgery | 0.8 km | 78% |
| Moxley Medical Centre | 1.2 km | 73% |
| The Spires Health Centre | 1.6 km | 60% |
- Darlaston Family Practice (65% overall experience good)
- Modality Kingfisher Darlaston Practice (79% overall experience good)
- New Invention Health Centre (68% overall experience good)
- Stroud Practice (85% overall experience good)
How do patients rate Darlaston Health Centre?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Darlaston Health Centre as good, against 77% across England. 71% found it easy to get through by phone.
How many patients are registered at Darlaston Health Centre?
3,883 patients were registered in September 2026, up 3.6% on a year earlier.
How many GPs does Darlaston Health Centre have?
1.7 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,349 patients per GP against 2,171 across England.
Are appointments at Darlaston Health Centre face to face?
52% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Darlaston Health Centre's phone number?
0121 568 4390.