Stroud Practice, Walsall: patient reviews and CQC rating
Stroud Practice is a GP practice in Walsall with 9,559 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 4.8 full-time-equivalent qualified GPs, or 1,988 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Stroud Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 79%, above the England figure of 57%. Its weakest is the share who said they were treated with care and concern: 83%, against 86% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 15th of the 40 practices in Walsall with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (84%). 94 patients answered the survey (response rate 17%).
| Survey question | Stroud Practice | Black Country | England |
|---|---|---|---|
| Overall experience good | 85% | 74% | 77% |
| Easy to contact by phone | 79% | 53% | 57% |
| Easy to contact via the website | 66% | 54% | 58% |
| Easy to contact via the NHS App | 56% | 54% | 54% |
| Reception team helpful | 91% | 81% | 85% |
| Last contact good | 79% | 68% | 73% |
| Wait for appointment about right | 73% | 65% | 69% |
| Listened to well | 87% | 85% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 94% of 300 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Stroud Practice is Good, published in December 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,559 patients were registered at Stroud Practice in September 2026, up 4.2% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 4.8 full-time-equivalent qualified GPs, there are 1,988 patients per GP, close to the England figure of 2,171 and Black Country's 2,193. The practice also has 3.8 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.6 | 7.6 |
| August 2024 | 5.1 | 7.0 |
| August 2025 | 6.1 | 8.9 |
| August 2026 | 4.8 | 7.4 |
From June 2026 to August 2026 the practice recorded 5,719 appointments a month, or 598 per 1,000 registered patients (England: 510). 46% were face to face (England: 63%). 33% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Stroud Practice | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 598 | 561 | 510 |
| Face to face | 46% | 64% | 63% |
| Same day as booked | 33% | 51% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.3% against 0.6%), osteoporosis (2.4% against 1.2%) and heart failure (1.9% against 1.1%). It has a lower share for dementia (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 31.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.2 years for women and 76.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 23.1% | 14.3% |
| High blood pressure | All ages | 16.9% | 15.2% |
| Diabetes | 17+ yrs | 10.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.5% | 4.6% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Cancer | All ages | 3.2% | 3.8% |
| COPD | All ages | 2.7% | 1.9% |
| Osteoporosis | 50+ yrs | 2.4% | 1.2% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Heart failure | All ages | 1.9% | 1.1% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Palliative care | All ages | 1.3% | 0.6% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.3% | 74.9% |
Stroud Practice, Bentley Medical Centre, Churchill Road, Walsall, WS2 0BA. Phone: 01922 423580. Website: www.stroudpractice.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Modality Kingfisher Darlaston Practice | 0.0 km | 79% |
| Dr Gian Singh | 1.5 km | 88% |
| Birchills Health Centre | 2.0 km | 89% |
| Forrester Street Medical Centre | 2.0 km | 69% |
| Rough Hay Surgery | 2.2 km | 78% |
- Darlaston Family Practice (65% overall experience good)
- Darlaston Health Centre (83% overall experience good)
- Modality Kingfisher Darlaston Practice (79% overall experience good)
- New Invention Health Centre (68% overall experience good)
How do patients rate Stroud Practice?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Stroud Practice as good, against 77% across England. 79% found it easy to get through by phone.
How many patients are registered at Stroud Practice?
9,559 patients were registered in September 2026, up 4.2% on a year earlier.
What is Stroud Practice's CQC rating?
Good overall, published in December 2016.
How many GPs does Stroud Practice have?
4.8 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,988 patients per GP against 2,171 across England.
Are appointments at Stroud Practice face to face?
46% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Stroud Practice's phone number?
01922 423580.