Darlaston Family Practice, Wednesbury: patient reviews and CQC rating
Darlaston Family Practice is a GP practice in Wednesbury with 5,624 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77% (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in November 2017. It has 1.2 full-time-equivalent qualified GPs, or 4,697 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Darlaston Family Practice
Its result closest to England is the share who found it easy to contact the practice using the NHS App: 52%, against 54% across England. Its weakest is the share who found it easy to contact the practice through its website: 33%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 10 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 6th of the 9 practices in Wednesbury with 50 or more responses. 42% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (68%). 100 patients answered the survey (response rate 14%).
| Survey question | Darlaston Family Practice | Black Country | England |
|---|---|---|---|
| Overall experience good | 65% | 74% | 77% |
| Easy to contact by phone | 42% | 53% | 57% |
| Easy to contact via the website | 33% | 54% | 58% |
| Easy to contact via the NHS App | 52% | 54% | 54% |
| Reception team helpful | 73% | 81% | 85% |
| Last contact good | 60% | 68% | 73% |
| Wait for appointment about right | 52% | 65% | 69% |
| Listened to well | 72% | 85% | 87% |
| Treated with care and concern | 72% | 84% | 86% |
| Confidence and trust in the clinician | 81% | 92% | 93% |
| Needs met | 78% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 127 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Darlaston Family Practice is Good, published in November 2017. All 5 key questions are rated Good. It held the same rating in the report before (March 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,624 patients were registered at Darlaston Family Practice in September 2026, down 2.3% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 1.2 full-time-equivalent qualified GPs, there are 4,697 patients per GP, more than the England figure of 2,171 and Black Country's 2,193. The practice also has 0.7 nurses and 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.6 | 7.6 |
| August 2024 | 1.5 | 7.3 |
| August 2025 | 1.8 | 6.5 |
| August 2026 | 1.2 | 5.6 |
From June 2026 to August 2026 the practice recorded 2,619 appointments a month, or 466 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 48% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Darlaston Family Practice | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 466 | 561 | 510 |
| Face to face | 64% | 64% | 63% |
| Same day as booked | 48% | 51% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (21.9% against 14.3%) and diabetes (10.4% against 7.9%). It has a lower share for dementia (0.3% against 0.8%), atrial fibrillation (1.1% against 2.2%) and cancer (2.0% against 3.8%). The practice's patients live in areas with an average deprivation score of 39.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.1 years for women and 75.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.9% | 14.3% |
| High blood pressure | All ages | 12.5% | 15.2% |
| Diabetes | 17+ yrs | 10.4% | 7.9% |
| Asthma | 6+ yrs | 6.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| COPD | All ages | 2.0% | 1.9% |
| Cancer | All ages | 2.0% | 3.8% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 52.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.1% | 74.9% |
Darlaston Family Practice, Darlaston Health Centre, Pinfold Street, Darlaston, Wednesbury, WS10 8SY. Phone: 0121 568 4300.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Darlaston Health Centre | 0.0 km | 83% |
| Darlaston Medical Centre | 0.4 km | 71% |
| Rough Hay Surgery | 0.8 km | 78% |
| Moxley Medical Centre | 1.2 km | 73% |
| The Spires Health Centre | 1.6 km | 60% |
- Darlaston Health Centre (83% overall experience good)
- Modality Kingfisher Darlaston Practice (79% overall experience good)
- New Invention Health Centre (68% overall experience good)
- Stroud Practice (85% overall experience good)
How do patients rate Darlaston Family Practice?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of Darlaston Family Practice as good, below the England figure of 77%. 42% found it easy to get through by phone.
How many patients are registered at Darlaston Family Practice?
5,624 patients were registered in September 2026, down 2.3% on a year earlier.
What is Darlaston Family Practice's CQC rating?
Good overall, published in November 2017.
How many GPs does Darlaston Family Practice have?
1.2 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 4,697 patients per GP against 2,171 across England.
Are appointments at Darlaston Family Practice face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Darlaston Family Practice's phone number?
0121 568 4300.