Village Medical Centre, Wednesbury: patient reviews and CQC rating
Village Medical Centre is a GP practice in Wednesbury with 10,510 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77% (Black Country: 74%). The Care Quality Commission rates it Requires Improvement overall, in a report published in September 2023. It has 4.3 full-time-equivalent qualified GPs, or 2,463 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Village Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 61%, against 54% across England. Its weakest is the share who found it easy to contact the practice through its website: 29%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 7th of the 9 practices in Wednesbury with 50 or more responses. 37% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (55%). 92 patients answered the survey (response rate 16%).
| Survey question | Village Medical Centre | Black Country | England |
|---|---|---|---|
| Overall experience good | 65% | 74% | 77% |
| Easy to contact by phone | 37% | 53% | 57% |
| Easy to contact via the website | 29% | 54% | 58% |
| Easy to contact via the NHS App | 61% | 54% | 54% |
| Reception team helpful | 73% | 81% | 85% |
| Last contact good | 49% | 68% | 73% |
| Wait for appointment about right | 50% | 65% | 69% |
| Listened to well | 80% | 85% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 86% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
In the Friends and Family Test for July 2026, 54% of 13 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Village Medical Centre is Requires Improvement, published in September 2023. One key question is rated differently: Caring Good. Its previous overall rating was Good (October 2019).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
10,510 patients were registered at Village Medical Centre in September 2026, almost the same as a year earlier.
14% of its patients are aged 65 or over, against 19% across England. With 4.3 full-time-equivalent qualified GPs, there are 2,463 patients per GP, more than the England figure of 2,171 and Black Country's 2,193. The practice also has 3.4 nurses and 2.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 2.9 |
| August 2024 | 4.3 | 6.3 |
| August 2025 | 4.3 | 6.2 |
| August 2026 | 4.3 | 6.2 |
From June 2026 to August 2026 the practice recorded 5,495 appointments a month, or 523 per 1,000 registered patients (England: 510). 40% were face to face (England: 63%). 48% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Village Medical Centre | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 523 | 561 | 510 |
| Face to face | 40% | 64% | 63% |
| Same day as booked | 48% | 51% | 45% |
| More than 28 days after booking | 6% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.3% against 1.9%), epilepsy (1.6% against 0.8%) and coronary heart disease (4.7% against 3.0%). It has a lower share for osteoporosis (0.4% against 1.2%), depression (7.6% against 14.3%) and cancer (2.4% against 3.8%). The practice's patients live in areas with an average deprivation score of 39.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.6 years for women and 74.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.0% | 15.2% |
| Diabetes | 17+ yrs | 10.8% | 7.9% |
| Depression | 18+ yrs | 7.6% | 14.3% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Coronary heart disease | All ages | 4.7% | 3.0% |
| COPD | All ages | 4.3% | 1.9% |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% |
| Cancer | All ages | 2.4% | 3.8% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Epilepsy | 18+ yrs | 1.6% | 0.8% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Dementia | All ages | 1.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Learning disability | All ages | 0.9% | 0.6% |
| Palliative care | All ages | 0.9% | 0.6% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 59.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.9% | 74.9% |
Village Medical Centre, 158a, Crankhall Lane, Wednesbury, WS10 0EB. Phone: 0121 556 2233.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Tame Valley Medical Centre | 0.6 km | 77% |
| Oakeswell Health Centre | 1.2 km | 78% |
| Stone Cross Medical Centre | 1.2 km | 53% |
| Clifton Medical Centre | 1.4 km | 39% |
| Jubilee Health Centre | 1.6 km | 57% |
- Clifton Medical Centre (39% overall experience good)
- Jubilee Health Centre (57% overall experience good)
- Scott Arms Medical Centre (50% overall experience good)
- Stone Cross Medical Centre (53% overall experience good)
- Swanpool Medical Centre (44% overall experience good)
- Tame Valley Medical Centre (77% overall experience good)
How do patients rate Village Medical Centre?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of Village Medical Centre as good, below the England figure of 77%. 37% found it easy to get through by phone.
How many patients are registered at Village Medical Centre?
10,510 patients were registered in September 2026, up 0.1% on a year earlier.
What is Village Medical Centre's CQC rating?
Requires Improvement overall, published in September 2023.
How many GPs does Village Medical Centre have?
4.3 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,463 patients per GP against 2,171 across England.
Are appointments at Village Medical Centre face to face?
40% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Village Medical Centre's phone number?
0121 556 2233.