Swb Together4healthcare PCN: primary care network practices and patient survey
Swb Together4healthcare PCN is a primary care network of 6 GP practices with 44,961 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 1,549 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Swb Together4healthcare PCN with survey results, the share of patients describing their overall experience as good ranges from 56% at Linkway Medical Practice to 77% at Dr R K Arora, with a median of 65% (England: 77%). 0 are above England and 4 below by more than the survey's margin of error. Dr Kanjana Paramanathan has the highest share finding it easy to get through by phone (59%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr R K Arora | 11,231 | 77% | 40% | Good | 2,039 |
| Dr Kanjana Paramanathan | 2,700 | 77% | 59% | Good | 2,700 |
| Norvic Family Practice | 9,462 | 66% | 36% | Good | 3,658 |
| New Street Surgery | 3,440 | 64% | 28% | Good | 911 |
| Sarephed Medical Centre | 4,607 | 63% | 41% | – | 794 |
| Linkway Medical Practice | 13,521 | 56% | 19% | Good | 1,307 |
Results for the network as a whole, from 524 responses, against Black Country and England.
| Survey question | Swb Together4healthcare PCN | Black Country | England |
|---|---|---|---|
| Overall experience good | 66% | 74% | 77% |
| Easy to contact by phone | 33% | 53% | 57% |
| Easy to contact via the website | 35% | 54% | 58% |
| Easy to contact via the NHS App | 47% | 54% | 54% |
| Reception team helpful | 74% | 81% | 85% |
| Last contact good | 56% | 68% | 73% |
| Wait for appointment about right | 55% | 65% | 69% |
| Listened to well | 82% | 85% | 87% |
| Treated with care and concern | 81% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
There are 1,549 registered patients per full-time-equivalent qualified GP in Swb Together4healthcare PCN, fewer than England's 2,171 and Black Country's 2,193. Practices recorded 574 appointments a month per 1,000 patients (England: 510), 51% of them face to face. 51% of appointments took place on the day they were booked (England: 45%).
14% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.2% over the year (England: shrank 1.1%).
| Measure | Swb Together4healthcare PCN | Black Country | England |
|---|---|---|---|
| Patients per qualified GP | 1,549 | 2,193 | 2,171 |
| Appointments per 1,000 patients a month | 574 | 561 | 510 |
| Face-to-face appointments | 51% | 64% | 63% |
| Same day as booked | 51% | 51% | 45% |
| Did not attend | 4% | 5% | 4% |
| Patients aged 65 or over | 14% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Swb Together4healthcare PCN is diabetes (10.9% against 7.9%), and the furthest below is osteoporosis (0.5% against 1.2%).
| Condition register | Age group | Swb Together4healthcare PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.5% | 15.2% | 7,574 |
| Diabetes | 17+ yrs | 10.9% | 7.9% | 3,913 |
| Depression | 18+ yrs | 9.7% | 14.3% | 3,433 |
| Asthma | 6+ yrs | 5.7% | 6.6% | 2,446 |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% | 1,429 |
| Coronary heart disease | All ages | 3.4% | 3.0% | 1,582 |
| Cancer | All ages | 2.0% | 3.8% | 914 |
| COPD | All ages | 1.7% | 1.9% | 793 |
| Stroke and TIA | All ages | 1.5% | 1.9% | 710 |
| Atrial fibrillation | All ages | 1.5% | 2.2% | 690 |
| Serious mental illness | All ages | 1.3% | 1.0% | 579 |
| Heart failure | All ages | 1.1% | 1.1% | 488 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 320 |
| Learning disability | All ages | 0.8% | 0.6% | 350 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 267 |
| Dementia | All ages | 0.7% | 0.8% | 329 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 246 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 68 |
| Palliative care | All ages | 0.3% | 0.6% | 155 |
- Health Vision Partnership PCN (7 practices)
- Oldbury & Smethwick PCN (11 practices)
- Swb Caritas PCN (3 practices)
- Swb Central Health Partnerships PCN (7 practices)
- Swb Citrus PCN (5 practices)
- Swb Newcomen PCN (6 practices)
Which practices are in Swb Together4healthcare PCN?
Dr Kanjana Paramanathan, Dr R K Arora, Linkway Medical Practice, New Street Surgery, Norvic Family Practice and Sarephed Medical Centre.
How do patients rate Swb Together4healthcare PCN?
66% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Swb Together4healthcare PCN cover?
44,961 registered patients across 6 practices in September 2026.
How many patients per GP does Swb Together4healthcare PCN have?
1,549 per full-time-equivalent qualified GP, against 2,171 across England.