Oldbury & Smethwick PCN: primary care network practices and patient survey
Oldbury & Smethwick PCN is a primary care network of 11 GP practices with 60,691 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England. Its practices have 2,612 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 11 practices in Oldbury & Smethwick PCN with survey results, the share of patients describing their overall experience as good ranges from 60% at Hawthorns Medical Centre to 94% at Dr VK Dewan, with a median of 80% (England: 77%). 3 are above England and 2 below by more than the survey's margin of error. Dr VK Dewan has the highest share finding it easy to get through by phone (83%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr VK Dewan | 2,742 | 94% | 83% | Good | 2,779 |
| Dog Kennel Lane Surgery | 2,150 | 93% | 75% | Good | 1,440 |
| St Paul's Partnership - Lyng Medical | 3,329 | 88% | 65% | Good | 6,935 |
| St Paul's Partners | 3,620 | 85% | 64% | Good | 2,262 |
| Bearwood Medical Centre | 6,679 | 83% | 77% | Good | 2,879 |
| Walford Street Surgery | 2,223 | 80% | 77% | – | 1,112 |
| Warley Road Surgery | 4,344 | 76% | 64% | Good | 2,116 |
| Oldbury Health Centre | 21,937 | 75% | 45% | Good | 3,116 |
| Dr Jagtar Chaggar | 6,190 | 67% | 41% | Good | 2,608 |
| Causeway Green Surgery | 3,741 | 65% | 53% | Good | 2,764 |
| Hawthorns Medical Centre | 3,736 | 60% | 61% | Good | 2,437 |
Results for the network as a whole, from 939 responses, against Black Country and England.
| Survey question | Oldbury & Smethwick PCN | Black Country | England |
|---|---|---|---|
| Overall experience good | 77% | 74% | 77% |
| Easy to contact by phone | 56% | 53% | 57% |
| Easy to contact via the website | 47% | 54% | 58% |
| Easy to contact via the NHS App | 54% | 54% | 54% |
| Reception team helpful | 80% | 81% | 85% |
| Last contact good | 68% | 68% | 73% |
| Wait for appointment about right | 63% | 65% | 69% |
| Listened to well | 86% | 85% | 87% |
| Treated with care and concern | 86% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
There are 2,612 registered patients per full-time-equivalent qualified GP in Oldbury & Smethwick PCN, more than England's 2,171 and Black Country's 2,193. Practices recorded 539 appointments a month per 1,000 patients (England: 510), 61% of them face to face. 51% of appointments took place on the day they were booked (England: 45%).
13% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.4% over the year (England: shrank 1.1%).
| Measure | Oldbury & Smethwick PCN | Black Country | England |
|---|---|---|---|
| Patients per qualified GP | 2,612 | 2,193 | 2,171 |
| Appointments per 1,000 patients a month | 539 | 561 | 510 |
| Face-to-face appointments | 61% | 64% | 63% |
| Same day as booked | 51% | 51% | 45% |
| Did not attend | 4% | 5% | 4% |
| Patients aged 65 or over | 13% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Oldbury & Smethwick PCN is diabetes (11.3% against 7.9%), and the furthest below is cancer (2.2% against 3.8%).
| Condition register | Age group | Oldbury & Smethwick PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.2% | 15.2% | 8,474 |
| Depression | 18+ yrs | 11.4% | 14.3% | 5,229 |
| Diabetes | 17+ yrs | 11.3% | 7.9% | 5,260 |
| Asthma | 6+ yrs | 6.2% | 6.6% | 3,461 |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% | 1,973 |
| Coronary heart disease | All ages | 3.3% | 3.0% | 1,989 |
| Cancer | All ages | 2.2% | 3.8% | 1,294 |
| COPD | All ages | 1.5% | 1.9% | 880 |
| Stroke and TIA | All ages | 1.4% | 1.9% | 851 |
| Atrial fibrillation | All ages | 1.4% | 2.2% | 805 |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% | 177 |
| Serious mental illness | All ages | 1.0% | 1.0% | 578 |
| Heart failure | All ages | 1.0% | 1.1% | 572 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 388 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 350 |
| Dementia | All ages | 0.7% | 0.8% | 395 |
| Learning disability | All ages | 0.6% | 0.6% | 346 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 336 |
| Palliative care | All ages | 0.4% | 0.6% | 263 |
- Health Vision Partnership PCN (7 practices)
- Swb Caritas PCN (3 practices)
- Swb Central Health Partnerships PCN (7 practices)
- Swb Citrus PCN (5 practices)
- Swb Newcomen PCN (6 practices)
- Swb Together4healthcare PCN (6 practices)
Which practices are in Oldbury & Smethwick PCN?
Bearwood Medical Centre, Causeway Green Surgery, Dog Kennel Lane Surgery, Dr Jagtar Chaggar, Dr VK Dewan, Hawthorns Medical Centre, Oldbury Health Centre, St Paul's Partners, St Paul's Partnership - Lyng Medical, Walford Street Surgery and Warley Road Surgery.
How do patients rate Oldbury & Smethwick PCN?
77% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Oldbury & Smethwick PCN cover?
60,691 registered patients across 11 practices in September 2026.
How many patients per GP does Oldbury & Smethwick PCN have?
2,612 per full-time-equivalent qualified GP, against 2,171 across England.