Dr VK Dewan, West Bromwich: patient reviews and CQC rating
Dr VK Dewan is a GP practice in West Bromwich with 2,742 registered patients (September 2026). In the 2026 GP Patient Survey, 94% of its patients described their overall experience as good, above the England figure of 77% (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in August 2019. It has 1.0 full-time-equivalent qualified GPs, or 2,779 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr VK Dewan
Its best result against England is the share who found it easy to get through to the practice by phone: 83%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 67%, against 69% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 1st of the 12 practices in West Bromwich with 50 or more responses. 83% found it easy to get through by phone (England: 57%). The overall experience result is 13 points higher than in 2025 (81%). 114 patients answered the survey (response rate 19%).
| Survey question | Dr VK Dewan | Black Country | England |
|---|---|---|---|
| Overall experience good | 94% | 74% | 77% |
| Easy to contact by phone | 83% | 53% | 57% |
| Easy to contact via the website | 62% | 54% | 58% |
| Easy to contact via the NHS App | 64% | 54% | 54% |
| Reception team helpful | 96% | 81% | 85% |
| Last contact good | 87% | 68% | 73% |
| Wait for appointment about right | 67% | 65% | 69% |
| Listened to well | 95% | 85% | 87% |
| Treated with care and concern | 96% | 84% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 98% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 18 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr VK Dewan is Good, published in August 2019. All 5 key questions are rated Good. It held the same rating in the report before (January 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,742 patients were registered at Dr VK Dewan in September 2026, up 1.6% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 1.0 full-time-equivalent qualified GPs, there are 2,779 patients per GP, more than the England figure of 2,171 and Black Country's 2,193. The practice also has 0.4 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.0 | 1.0 |
| August 2025 | 1.0 | 1.0 |
| August 2026 | 1.0 | 1.0 |
From June 2026 to August 2026 the practice recorded 1,162 appointments a month, or 424 per 1,000 registered patients (England: 510). 38% were face to face (England: 63%). 60% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
70% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Dr VK Dewan | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 424 | 561 | 510 |
| Face to face | 38% | 64% | 63% |
| Same day as booked | 60% | 51% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for coronary heart disease (4.4% against 3.0%) and diabetes (10.8% against 7.9%). It has a lower share for cancer (2.4% against 3.8%). The practice's patients live in areas with an average deprivation score of 37.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.9 years for women and 74.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.0% | 15.2% |
| Depression | 18+ yrs | 15.4% | 14.3% |
| Diabetes | 17+ yrs | 10.8% | 7.9% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Coronary heart disease | All ages | 4.4% | 3.0% |
| Cancer | All ages | 2.4% | 3.8% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| COPD | All ages | 1.2% | 1.9% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.7% | 74.9% |
Dr VK Dewan, Lyng Centre For Health & Social Care, Frank Fisher Way, West Bromwich, B70 7AW. Phone: 0121 612 2233.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Linkway Medical Practice | 0.0 km | 56% |
| Dr R K Arora | 0.0 km | 77% |
| St Paul's Partnership - Lyng Medical | 0.0 km | 88% |
| Dr Manjit Singh | 0.3 km | 73% |
| Primary Care Centre | 1.0 km | 65% |
- Bearwood Medical Centre (83% overall experience good)
- Causeway Green Surgery (65% overall experience good)
- Dog Kennel Lane Surgery (93% overall experience good)
- Dr Jagtar Chaggar (67% overall experience good)
- Hawthorns Medical Centre (60% overall experience good)
- Oldbury Health Centre (75% overall experience good)
- St Paul's Partners (85% overall experience good)
- St Paul's Partnership - Lyng Medical (88% overall experience good)
- Walford Street Surgery (80% overall experience good)
- Warley Road Surgery (76% overall experience good)
How do patients rate Dr VK Dewan?
In the 2026 GP Patient Survey, 94% of patients described their overall experience of Dr VK Dewan as good, above the England figure of 77%. 83% found it easy to get through by phone.
How many patients are registered at Dr VK Dewan?
2,742 patients were registered in September 2026, up 1.6% on a year earlier.
What is Dr VK Dewan's CQC rating?
Good overall, published in August 2019.
How many GPs does Dr VK Dewan have?
1.0 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 2,779 patients per GP against 2,171 across England.
Are appointments at Dr VK Dewan face to face?
38% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr VK Dewan's phone number?
0121 612 2233.