Dudley and Netherton PCN: primary care network practices and patient survey
Dudley and Netherton PCN is a primary care network of 11 GP practices with 63,152 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England. Its practices have 2,353 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 11 practices in Dudley and Netherton PCN with survey results, the share of patients describing their overall experience as good ranges from 61% at Keelinge House Surgery to 90% at Eve Hill Medical Practice, with a median of 73% (England: 77%). 3 are above England and 3 below by more than the survey's margin of error. Anchor Medical Practice has the highest share finding it easy to get through by phone (91%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Eve Hill Medical Practice | 8,842 | 90% | 78% | Outstanding | 2,385 |
| Anchor Medical Practice | 9,888 | 89% | 91% | Requires improvement | 2,377 |
| Links Medical Practice | 6,120 | 86% | 76% | Good | 1,897 |
| St James Medical Practice | 5,960 | 81% | 64% | Requires improvement | 2,032 |
| Dr William Porter | 2,373 | 80% | 61% | Good | 2,225 |
| Steppingstones Medical Practice | 8,087 | 73% | 56% | Good | 2,280 |
| Limestone Surgery | 4,590 | 70% | 61% | Good | 2,152 |
| Bean Road Medical Practice | 3,514 | 70% | 56% | Good | 7,028 |
| Central Clinic | 4,539 | 65% | 57% | Inadequate | 1,811 |
| Dudley Wood Surgery | 2,617 | 62% | 57% | Inadequate | 2,652 |
| Keelinge House Surgery | 6,622 | 61% | 33% | Good | 3,204 |
Results for the network as a whole, from 1,063 responses, against Black Country and England.
| Survey question | Dudley and Netherton PCN | Black Country | England |
|---|---|---|---|
| Overall experience good | 77% | 74% | 77% |
| Easy to contact by phone | 65% | 53% | 57% |
| Easy to contact via the website | 62% | 54% | 58% |
| Easy to contact via the NHS App | 59% | 54% | 54% |
| Reception team helpful | 86% | 81% | 85% |
| Last contact good | 74% | 68% | 73% |
| Wait for appointment about right | 73% | 65% | 69% |
| Listened to well | 87% | 85% | 87% |
| Treated with care and concern | 86% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
There are 2,353 registered patients per full-time-equivalent qualified GP in Dudley and Netherton PCN, close to England's 2,171 and Black Country's 2,193. Practices recorded 532 appointments a month per 1,000 patients (England: 510), 61% of them face to face. 54% of appointments took place on the day they were booked (England: 45%).
15% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.8% over the year (England: shrank 1.1%).
| Measure | Dudley and Netherton PCN | Black Country | England |
|---|---|---|---|
| Patients per qualified GP | 2,353 | 2,193 | 2,171 |
| Appointments per 1,000 patients a month | 532 | 561 | 510 |
| Face-to-face appointments | 61% | 64% | 63% |
| Same day as booked | 54% | 51% | 45% |
| Did not attend | 6% | 5% | 4% |
| Patients aged 65 or over | 15% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Dudley and Netherton PCN is palliative care (0.8% against 0.6%), and the furthest below is osteoporosis (0.2% against 1.2%).
| Condition register | Age group | Dudley and Netherton PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 16.8% | 14.3% | 8,238 |
| High blood pressure | All ages | 14.9% | 15.2% | 9,532 |
| Diabetes | 17+ yrs | 10.0% | 7.9% | 4,961 |
| Asthma | 6+ yrs | 7.1% | 6.6% | 4,232 |
| Chronic kidney disease | 18+ yrs | 5.4% | 4.6% | 2,666 |
| Coronary heart disease | All ages | 3.5% | 3.0% | 2,227 |
| Cancer | All ages | 2.9% | 3.8% | 1,890 |
| COPD | All ages | 2.2% | 1.9% | 1,408 |
| Atrial fibrillation | All ages | 1.9% | 2.2% | 1,203 |
| Stroke and TIA | All ages | 1.5% | 1.9% | 968 |
| Serious mental illness | All ages | 1.1% | 1.0% | 683 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 481 |
| Heart failure | All ages | 1.0% | 1.1% | 612 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 415 |
| Palliative care | All ages | 0.8% | 0.6% | 502 |
| Learning disability | All ages | 0.7% | 0.6% | 451 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 326 |
| Dementia | All ages | 0.4% | 0.8% | 276 |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% | 43 |
- Brierley Hill PCN (7 practices)
- Halesowen PCN (6 practices)
- Kingswinford & Wordsley PCN (5 practices)
- Sedgley, Coseley & Gornal PCN (7 practices)
- Stourbridge, Wollescote & Lye PCN (5 practices)
- Swb Newcomen PCN (6 practices)
Which practices are in Dudley and Netherton PCN?
Anchor Medical Practice, Bean Road Medical Practice, Central Clinic, Dr William Porter, Dudley Wood Surgery, Eve Hill Medical Practice, Keelinge House Surgery, Limestone Surgery, Links Medical Practice, St James Medical Practice and Steppingstones Medical Practice.
How do patients rate Dudley and Netherton PCN?
77% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Dudley and Netherton PCN cover?
63,152 registered patients across 11 practices in September 2026.
How many patients per GP does Dudley and Netherton PCN have?
2,353 per full-time-equivalent qualified GP, against 2,171 across England.