Eve Hill Medical Practice, Dudley: patient reviews and CQC rating
Eve Hill Medical Practice is a GP practice in Dudley with 8,842 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Black Country: 74%). The Care Quality Commission rates it Outstanding overall, in a report published in May 2016. It has 3.7 full-time-equivalent qualified GPs, or 2,385 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Eve Hill Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 78%, above the England figure of 57%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 88%, against 87% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 3rd of the 17 practices in Dudley with 50 or more responses. 78% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (89%). 80 patients answered the survey (response rate 16%).
| Survey question | Eve Hill Medical Practice | Black Country | England |
|---|---|---|---|
| Overall experience good | 90% | 74% | 77% |
| Easy to contact by phone | 78% | 53% | 57% |
| Easy to contact via the website | 75% | 54% | 58% |
| Easy to contact via the NHS App | 66% | 54% | 54% |
| Reception team helpful | 95% | 81% | 85% |
| Last contact good | 86% | 68% | 73% |
| Wait for appointment about right | 78% | 65% | 69% |
| Listened to well | 88% | 85% | 87% |
| Treated with care and concern | 88% | 84% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
In the Friends and Family Test for July 2026, 93% of 146 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Eve Hill Medical Practice is Outstanding, published in May 2016. 2 key questions are rated differently: Safe Good and Responsive Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Outstanding |
8,842 patients were registered at Eve Hill Medical Practice in September 2026, almost the same as a year earlier.
17% of its patients are aged 65 or over, against 19% across England. With 3.7 full-time-equivalent qualified GPs, there are 2,385 patients per GP, close to the England figure of 2,171 and Black Country's 2,193. The practice also has 1.2 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.2 | 8.2 |
| August 2024 | 5.2 | 8.5 |
| August 2025 | 4.4 | 8.7 |
| August 2026 | 3.7 | 10.6 |
From June 2026 to August 2026 the practice recorded 5,810 appointments a month, or 657 per 1,000 registered patients (England: 510). 43% were face to face (England: 63%). 66% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
62% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Eve Hill Medical Practice | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 657 | 561 | 510 |
| Face to face | 43% | 64% | 63% |
| Same day as booked | 66% | 51% | 45% |
| More than 28 days after booking | 3% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (8.4% against 4.6%), COPD (3.1% against 1.9%) and epilepsy (1.3% against 0.8%). It has a lower share for osteoporosis (0.1% against 1.2%) and dementia (0.5% against 0.8%). The practice's patients live in areas with an average deprivation score of 32.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.6 years for women and 76.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.8% | 14.3% |
| High blood pressure | All ages | 19.4% | 15.2% |
| Diabetes | 17+ yrs | 10.0% | 7.9% |
| Asthma | 6+ yrs | 9.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 8.4% | 4.6% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| Cancer | All ages | 4.0% | 3.8% |
| COPD | All ages | 3.1% | 1.9% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.9% | 74.9% |
Eve Hill Medical Practice, Eve Hill, 29 Himley Road, Dudley, DY1 2QD. Phone: 01384 254423.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| St James Medical Practice | 0.2 km | 81% |
| Dr William Porter | 0.2 km | 80% |
| Steppingstones Medical Practice | 0.6 km | 73% |
| Limestone Surgery | 0.6 km | 70% |
| Keelinge House Surgery | 1.5 km | 61% |
- Anchor Medical Practice (89% overall experience good)
- Bean Road Medical Practice (70% overall experience good)
- Central Clinic (65% overall experience good)
- Dr William Porter (80% overall experience good)
- Dudley Wood Surgery (62% overall experience good)
- Keelinge House Surgery (61% overall experience good)
- Limestone Surgery (70% overall experience good)
- Links Medical Practice (86% overall experience good)
- St James Medical Practice (81% overall experience good)
- Steppingstones Medical Practice (73% overall experience good)
How do patients rate Eve Hill Medical Practice?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Eve Hill Medical Practice as good, above the England figure of 77%. 78% found it easy to get through by phone.
How many patients are registered at Eve Hill Medical Practice?
8,842 patients were registered in September 2026, up 0.5% on a year earlier.
What is Eve Hill Medical Practice's CQC rating?
Outstanding overall, published in May 2016.
How many GPs does Eve Hill Medical Practice have?
3.7 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,385 patients per GP against 2,171 across England.
Are appointments at Eve Hill Medical Practice face to face?
43% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Eve Hill Medical Practice's phone number?
01384 254423.