Woodsetton Medical Centre, Dudley: patient reviews and CQC rating
Woodsetton Medical Centre is a GP practice in Dudley with 7,184 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77% (Black Country: 74%). It has 3.0 full-time-equivalent qualified GPs, or 2,363 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Woodsetton Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 76%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 48%, against 58% across England. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 14th of the 17 practices in Dudley with 50 or more responses. 57% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (66%). 98 patients answered the survey (response rate 22%).
| Survey question | Woodsetton Medical Centre | Black Country | England |
|---|---|---|---|
| Overall experience good | 68% | 74% | 77% |
| Easy to contact by phone | 57% | 53% | 57% |
| Easy to contact via the website | 48% | 54% | 58% |
| Easy to contact via the NHS App | 56% | 54% | 54% |
| Reception team helpful | 78% | 81% | 85% |
| Last contact good | 71% | 68% | 73% |
| Wait for appointment about right | 76% | 65% | 69% |
| Listened to well | 83% | 85% | 87% |
| Treated with care and concern | 81% | 84% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
7,184 patients were registered at Woodsetton Medical Centre in September 2026, up 1.8% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 2,363 patients per GP, close to the England figure of 2,171 and Black Country's 2,193. The practice also has 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 5.4 |
| August 2024 | 3.2 | 5.4 |
| August 2025 | 3.0 | 5.2 |
| August 2026 | 3.0 | 5.2 |
From June 2026 to August 2026 the practice recorded 2,860 appointments a month, or 398 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 47% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
51% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Woodsetton Medical Centre | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 398 | 561 | 510 |
| Face to face | 71% | 64% | 63% |
| Same day as booked | 47% | 51% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (7.2% against 4.6%), COPD (2.9% against 1.9%) and coronary heart disease (4.0% against 3.0%). It has a lower share for osteoporosis (0.1% against 1.2%). The practice's patients live in areas with an average deprivation score of 22.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.0 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.8% | 15.2% |
| Depression | 18+ yrs | 16.3% | 14.3% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.2% | 4.6% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Cancer | All ages | 4.7% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| COPD | All ages | 2.9% | 1.9% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Dementia | All ages | 0.8% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.2% | 74.9% |
Woodsetton Medical Centre, 40 Bourne Street, Woodsetton, Dudley, DY3 1AF. Phone: 01902 883346.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Greens Health Centre | 1.0 km | 82% |
| Coseley Medical Centre | 1.1 km | 80% |
| Drs Dawes, Narasimhan and Spiller | 1.4 km | 96% |
| Drs Oram, Walton, Hynes & Dutton | 1.5 km | 65% |
| Black Country Family Practice | 2.3 km | 49% |
- Castle Meadows Surgery (80% overall experience good)
- Coseley Medical Centre (80% overall experience good)
- Drs Dawes, Narasimhan and Spiller (96% overall experience good)
- Lower Gornal Medical Practice (75% overall experience good)
- Northway Medical Centre (90% overall experience good)
- The Greens Health Centre (82% overall experience good)
How do patients rate Woodsetton Medical Centre?
In the 2026 GP Patient Survey, 68% of patients described their overall experience of Woodsetton Medical Centre as good, below the England figure of 77%. 57% found it easy to get through by phone.
How many patients are registered at Woodsetton Medical Centre?
7,184 patients were registered in September 2026, up 1.8% on a year earlier.
How many GPs does Woodsetton Medical Centre have?
3.0 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,363 patients per GP against 2,171 across England.
Are appointments at Woodsetton Medical Centre face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Woodsetton Medical Centre's phone number?
01902 883346.