Dudley Wood Surgery, Dudley: patient reviews and CQC rating
Dudley Wood Surgery is a GP practice in Dudley with 2,617 registered patients (September 2026). In the 2026 GP Patient Survey, 62% of its patients described their overall experience as good, below the England figure of 77% (Black Country: 74%). The Care Quality Commission rates it Inadequate overall, in a report published in January 2024. It has 1.0 full-time-equivalent qualified GPs, or 2,652 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dudley Wood Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 61%, against 58% across England. Its weakest is the share who described their last contact with the practice as good: 52%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 16th of the 17 practices in Dudley with 50 or more responses. 57% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (59%). 82 patients answered the survey (response rate 17%).
| Survey question | Dudley Wood Surgery | Black Country | England |
|---|---|---|---|
| Overall experience good | 62% | 74% | 77% |
| Easy to contact by phone | 57% | 53% | 57% |
| Easy to contact via the website | 61% | 54% | 58% |
| Easy to contact via the NHS App | 44% | 54% | 54% |
| Reception team helpful | 68% | 81% | 85% |
| Last contact good | 52% | 68% | 73% |
| Wait for appointment about right | 62% | 65% | 69% |
| Listened to well | 74% | 85% | 87% |
| Treated with care and concern | 72% | 84% | 86% |
| Confidence and trust in the clinician | 83% | 92% | 93% |
| Needs met | 78% | 89% | 90% |
In the Friends and Family Test for July 2026, 62% of 26 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dudley Wood Surgery is Inadequate, published in January 2024. One key question is rated differently: Caring Good. Its previous overall rating was Good (December 2020).
| Key question | Rating |
|---|---|
| Safe | Inadequate |
| Well-led | Inadequate |
| Caring | Good |
| Responsive | Inadequate |
| Effective | Inadequate |
2,617 patients were registered at Dudley Wood Surgery in September 2026, down 2.1% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 1.0 full-time-equivalent qualified GPs, there are 2,652 patients per GP, more than the England figure of 2,171 and Black Country's 2,193. The practice also has 0.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.4 | 1.4 |
| August 2025 | 1.4 | 1.4 |
| August 2026 | 1.0 | 1.0 |
From June 2026 to August 2026 the practice recorded 1,086 appointments a month, or 415 per 1,000 registered patients (England: 510). 62% were face to face (England: 63%). 35% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Dudley Wood Surgery | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 415 | 561 | 510 |
| Face to face | 62% | 64% | 63% |
| Same day as booked | 35% | 51% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (2.5% against 0.6%) and depression (21.7% against 14.3%). It has a lower share for osteoporosis (0.1% against 1.2%). The practice's patients live in areas with an average deprivation score of 29.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.9 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.7% | 14.3% |
| High blood pressure | All ages | 17.5% | 15.2% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Coronary heart disease | All ages | 3.8% | 3.0% |
| Palliative care | All ages | 2.5% | 0.6% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| COPD | All ages | 2.0% | 1.9% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Heart failure | All ages | 1.1% | 1.1% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 66.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.9% | 74.9% |
Dudley Wood Surgery, 10 Quarry Road, Dudley, DY2 0EF. Phone: 01384 569050.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Quarry Bank Medical Centre | 0.9 km | 78% |
| Thorns Road Surgery | 1.3 km | 81% |
| Anchor Medical Practice | 1.5 km | 89% |
| Links Medical Practice | 1.5 km | 86% |
| Church View Surgery | 1.8 km | 85% |
- Anchor Medical Practice (89% overall experience good)
- Bean Road Medical Practice (70% overall experience good)
- Central Clinic (65% overall experience good)
- Dr William Porter (80% overall experience good)
- Eve Hill Medical Practice (90% overall experience good)
- Keelinge House Surgery (61% overall experience good)
- Limestone Surgery (70% overall experience good)
- Links Medical Practice (86% overall experience good)
- St James Medical Practice (81% overall experience good)
- Steppingstones Medical Practice (73% overall experience good)
How do patients rate Dudley Wood Surgery?
In the 2026 GP Patient Survey, 62% of patients described their overall experience of Dudley Wood Surgery as good, below the England figure of 77%. 57% found it easy to get through by phone.
How many patients are registered at Dudley Wood Surgery?
2,617 patients were registered in September 2026, down 2.1% on a year earlier.
What is Dudley Wood Surgery's CQC rating?
Inadequate overall, published in January 2024.
How many GPs does Dudley Wood Surgery have?
1.0 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 2,652 patients per GP against 2,171 across England.
Are appointments at Dudley Wood Surgery face to face?
62% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dudley Wood Surgery's phone number?
01384 569050.