Anchor Medical Practice, Dudley: patient reviews and CQC rating
Anchor Medical Practice is a GP practice in Dudley with 9,888 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Black Country: 74%). The Care Quality Commission rates it Requires Improvement overall, in a report published in October 2023. It has 4.2 full-time-equivalent qualified GPs, or 2,377 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Anchor Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 91%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 92%, against 90% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 4th of the 17 practices in Dudley with 50 or more responses. 91% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (84%). 86 patients answered the survey (response rate 18%).
| Survey question | Anchor Medical Practice | Black Country | England |
|---|---|---|---|
| Overall experience good | 89% | 74% | 77% |
| Easy to contact by phone | 91% | 53% | 57% |
| Easy to contact via the website | 79% | 54% | 58% |
| Easy to contact via the NHS App | 66% | 54% | 54% |
| Reception team helpful | 90% | 81% | 85% |
| Last contact good | 88% | 68% | 73% |
| Wait for appointment about right | 87% | 65% | 69% |
| Listened to well | 96% | 85% | 87% |
| Treated with care and concern | 94% | 84% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 99% of 145 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Anchor Medical Practice is Requires Improvement, published in October 2023. 3 key questions are rated differently: Caring Good, Responsive Good and Effective Good. Its previous overall rating was Good (June 2015).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,888 patients were registered at Anchor Medical Practice in September 2026, up 4.7% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 4.2 full-time-equivalent qualified GPs, there are 2,377 patients per GP, close to the England figure of 2,171 and Black Country's 2,193. The practice also has 1.5 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 6.8 |
| August 2024 | 3.2 | 6.2 |
| August 2025 | 4.2 | 8.4 |
| August 2026 | 4.2 | 10.2 |
From June 2026 to August 2026 the practice recorded 3,964 appointments a month, or 401 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 61% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Anchor Medical Practice | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 401 | 561 | 510 |
| Face to face | 79% | 64% | 63% |
| Same day as booked | 61% | 51% | 45% |
| More than 28 days after booking | 3% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (18.2% against 14.3%), chronic kidney disease (5.8% against 4.6%) and diabetes (9.5% against 7.9%). It has a lower share for osteoporosis (0.1% against 1.2%). The practice's patients live in areas with an average deprivation score of 33.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.0 years for women and 75.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.2% | 14.3% |
| High blood pressure | All ages | 14.5% | 15.2% |
| Diabetes | 17+ yrs | 9.5% | 7.9% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Cancer | All ages | 3.4% | 3.8% |
| COPD | All ages | 2.3% | 1.9% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Dementia | All ages | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.4% | 74.9% |
Anchor Medical Practice, Netherton Health Centre, Halesowen Road, Netherton, Dudley, DY2 9PU. Phone: 01384 884030.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Links Medical Practice | 0.0 km | 86% |
| Dudley Wood Surgery | 1.5 km | 62% |
| Church View Surgery | 1.7 km | 85% |
| The Practice Old Hill | 1.8 km | 71% |
| Bean Road Medical Practice | 2.0 km | 70% |
- Bean Road Medical Practice (70% overall experience good)
- Central Clinic (65% overall experience good)
- Dr William Porter (80% overall experience good)
- Dudley Wood Surgery (62% overall experience good)
- Eve Hill Medical Practice (90% overall experience good)
- Keelinge House Surgery (61% overall experience good)
- Limestone Surgery (70% overall experience good)
- Links Medical Practice (86% overall experience good)
- St James Medical Practice (81% overall experience good)
- Steppingstones Medical Practice (73% overall experience good)
How do patients rate Anchor Medical Practice?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Anchor Medical Practice as good, above the England figure of 77%. 91% found it easy to get through by phone.
How many patients are registered at Anchor Medical Practice?
9,888 patients were registered in September 2026, up 4.7% on a year earlier.
What is Anchor Medical Practice's CQC rating?
Requires Improvement overall, published in October 2023.
How many GPs does Anchor Medical Practice have?
4.2 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,377 patients per GP against 2,171 across England.
Are appointments at Anchor Medical Practice face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Anchor Medical Practice's phone number?
01384 884030.