Halesowen PCN: primary care network practices and patient survey
Halesowen PCN is a primary care network of 6 GP practices with 42,387 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England. Its practices have 1,728 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Halesowen PCN with survey results, the share of patients describing their overall experience as good ranges from 65% at Feldon Lane Practice to 90% at Halesowen Health Centre, with a median of 77% (England: 77%). 1 is above England and 2 below by more than the survey's margin of error. Halesowen Health Centre has the highest share finding it easy to get through by phone (90%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Halesowen Health Centre | 6,144 | 90% | 90% | Good | 1,527 |
| Alexandra Medical Centre | 3,145 | 85% | 89% | Good | 1,474 |
| Lapal Medical Practice | 8,054 | 80% | 47% | Good | 1,921 |
| Halesowen Medical Practice | 10,017 | 74% | 69% | Good | 1,613 |
| Clement Road Medical Practice | 5,901 | 68% | 39% | Good | 1,664 |
| Feldon Lane Practice | 9,126 | 65% | 44% | Good | 2,062 |
Results for the network as a whole, from 652 responses, against Black Country and England.
| Survey question | Halesowen PCN | Black Country | England |
|---|---|---|---|
| Overall experience good | 76% | 74% | 77% |
| Easy to contact by phone | 60% | 53% | 57% |
| Easy to contact via the website | 63% | 54% | 58% |
| Easy to contact via the NHS App | 56% | 54% | 54% |
| Reception team helpful | 90% | 81% | 85% |
| Last contact good | 72% | 68% | 73% |
| Wait for appointment about right | 64% | 65% | 69% |
| Listened to well | 85% | 85% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
There are 1,728 registered patients per full-time-equivalent qualified GP in Halesowen PCN, fewer than England's 2,171 and Black Country's 2,193. Practices recorded 505 appointments a month per 1,000 patients (England: 510), 64% of them face to face. 45% of appointments took place on the day they were booked (England: 45%).
21% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.9% over the year (England: shrank 1.1%).
| Measure | Halesowen PCN | Black Country | England |
|---|---|---|---|
| Patients per qualified GP | 1,728 | 2,193 | 2,171 |
| Appointments per 1,000 patients a month | 505 | 561 | 510 |
| Face-to-face appointments | 64% | 64% | 63% |
| Same day as booked | 45% | 51% | 45% |
| Did not attend | 6% | 5% | 4% |
| Patients aged 65 or over | 21% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Halesowen PCN is palliative care (1.0% against 0.6%), and the furthest below is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | Halesowen PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.3% | 15.2% | 7,832 |
| Depression | 18+ yrs | 17.5% | 14.3% | 5,919 |
| Diabetes | 17+ yrs | 8.6% | 7.9% | 2,956 |
| Asthma | 6+ yrs | 7.7% | 6.6% | 3,090 |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% | 2,294 |
| Cancer | All ages | 4.1% | 3.8% | 1,771 |
| Coronary heart disease | All ages | 3.8% | 3.0% | 1,610 |
| Atrial fibrillation | All ages | 2.4% | 2.2% | 1,039 |
| Stroke and TIA | All ages | 1.9% | 1.9% | 798 |
| COPD | All ages | 1.8% | 1.9% | 791 |
| Heart failure | All ages | 1.2% | 1.1% | 525 |
| Palliative care | All ages | 1.0% | 0.6% | 416 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 324 |
| Serious mental illness | All ages | 0.8% | 1.0% | 357 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 258 |
| Dementia | All ages | 0.7% | 0.8% | 304 |
| Learning disability | All ages | 0.5% | 0.6% | 219 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 197 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 56 |
- Brierley Hill PCN (7 practices)
- Dudley and Netherton PCN (11 practices)
- Kingswinford & Wordsley PCN (5 practices)
- Sedgley, Coseley & Gornal PCN (7 practices)
- Stourbridge, Wollescote & Lye PCN (5 practices)
- Swb Newcomen PCN (6 practices)
Which practices are in Halesowen PCN?
Alexandra Medical Centre, Clement Road Medical Practice, Feldon Lane Practice, Halesowen Health Centre, Halesowen Medical Practice and Lapal Medical Practice.
How do patients rate Halesowen PCN?
76% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Halesowen PCN cover?
42,387 registered patients across 6 practices in September 2026.
How many patients per GP does Halesowen PCN have?
1,728 per full-time-equivalent qualified GP, against 2,171 across England.