Clement Road Medical Practice, Halesowen: patient reviews and CQC rating

What patients say about Clement Road Medical Practice

Its best result against England is the share who found it easy to contact the practice through its website: 62%, against 58% across England. Its weakest is the share who found it easy to get through to the practice by phone: 39%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.

On overall experience it is 5th of the 6 practices in Halesowen with 50 or more responses. 39% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (69%). 105 patients answered the survey (response rate 20%).

CQC's overall rating for Clement Road Medical Practice is Good, published in October 2016. All 5 key questions are rated Good.

5,901 patients were registered at Clement Road Medical Practice in September 2026, up 1.6% on a year earlier (England: down 1.1%).

15% of its patients are aged 65 or over, against 19% across England. With 3.5 full-time-equivalent qualified GPs, there are 1,664 patients per GP, fewer than the England figure of 2,171 and Black Country's 2,193. The practice also has 1.0 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

From June 2026 to August 2026 the practice recorded 2,835 appointments a month, or 480 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 35% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).

55% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.

Compared with England, the practice has a higher share of patients on its registers for diabetes (9.8% against 7.9%). It has a lower share for osteoporosis (0.4% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and peripheral arterial disease (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 26.7 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 82.3 years for women and 78.3 for men (England: 83.0 and 79.1).

55% of the practice's patients live in the B62 postcode district, followed by B65 (27%), B64 (5%) and B63 (4%). 61% live in Dudley, the council area the practice is in.

Clement Road Medical Practice, Clement Road Medical Centre, 4a Clement Road, Halesowen, B62 9LR. Phone: 0121 559 2044. Website: www.clementroadsurgery.nhs.uk.