Your Health Partnership (YHP), Rowley Regis: patient reviews and CQC rating

Your Health Partnership (YHP) is a GP practice in Rowley Regis with 39,669 registered patients (September 2026). In the 2026 GP Patient Survey, 46% of its patients described their overall experience as good, below the England figure of 77% (Black Country: 74%). The Care Quality Commission rates it Requires Improvement overall, in a report published in December 2022. It has 21.7 full-time-equivalent qualified GPs, or 1,824 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Your Health Partnership (YHP)

Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 87%, below the England figure of 93%. Its weakest is the share who found it easy to get through to the practice by phone: 6%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 11 below by more than the survey's margin of error.

6% found it easy to get through by phone (England: 57%). The overall experience result is 16 points lower than in 2025 (62%). 94 patients answered the survey (response rate 21%).

Survey questionYour Health Partnership (YHP)Black CountryEngland
Overall experience good46%74%77%
Easy to contact by phone6%53%57%
Easy to contact via the website29%54%58%
Easy to contact via the NHS App28%54%54%
Reception team helpful60%81%85%
Last contact good45%68%73%
Wait for appointment about right42%65%69%
Listened to well80%85%87%
Treated with care and concern73%84%86%
Confidence and trust in the clinician87%92%93%
Needs met80%89%90%

In the Friends and Family Test for July 2026, 60% of 378 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Your Health Partnership (YHP) is Requires Improvement, published in December 2022. One key question is rated differently: Caring Good. It held the same rating in the report before (January 2020).

Key questionRating
SafeRequires Improvement
Well-ledRequires Improvement
CaringGood
ResponsiveRequires Improvement
EffectiveRequires Improvement

39,669 patients were registered at Your Health Partnership (YHP) in September 2026, down 1.6% on a year earlier (England: down 1.1%).

17% of its patients are aged 65 or over, against 19% across England. With 21.7 full-time-equivalent qualified GPs, there are 1,824 patients per GP, fewer than the England figure of 2,171 and Black Country's 2,193. The practice also has 29.1 nurses and 24.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 202323.934.2
August 202424.535.8
August 202521.729.4
August 202621.729.4

From June 2026 to August 2026 the practice recorded 42,537 appointments a month, or 1,072 per 1,000 registered patients (England: 510). 46% were face to face (England: 63%). 62% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).

34% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.

MeasureYour Health Partnership (YHP)Black CountryEngland
Appointments per 1,000 patients a month1,072561510
Face to face46%64%63%
Same day as booked62%51%45%
More than 28 days after booking5%4%5%
Did not attend4%5%4%

Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (6.8% against 4.6%), palliative or supportive care needs (0.8% against 0.6%) and diabetes (10.5% against 7.9%). It has a lower share for osteoporosis (0.5% against 1.2%) and cancer (2.9% against 3.8%). The practice's patients live in areas with an average deprivation score of 32.0 (England: 21.8; higher is more deprived).

Life expectancy for its patients' neighbourhoods is 81.1 years for women and 76.5 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages16.7%15.2%
Depression18+ yrs12.5%14.3%
Diabetes17+ yrs10.5%7.9%
Asthma6+ yrs7.2%6.6%
Chronic kidney disease18+ yrs6.8%4.6%
Coronary heart diseaseAll ages3.6%3.0%
CancerAll ages2.9%3.8%
COPDAll ages2.3%1.9%
Atrial fibrillationAll ages2.1%2.2%
Stroke and TIAAll ages1.7%1.9%
Heart failureAll ages1.2%1.1%
Serious mental illnessAll ages1.0%1.0%
DementiaAll ages0.9%0.8%
Rheumatoid arthritis16+ yrs0.8%0.8%
Epilepsy18+ yrs0.8%0.8%
Palliative careAll ages0.8%0.6%
Peripheral arterial diseaseAll ages0.6%0.6%
Learning disabilityAll ages0.5%0.6%
Osteoporosis50+ yrs0.5%1.2%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2564.7%72.9%
Breast cancer screening (women aged 53 to 70)2024/2567.8%72.2%
Cervical screening (women aged 25 to 49)2023/2463.8%67.5%
Cervical screening (women aged 50 to 64)2023/2468.1%74.9%

30% of the practice's patients live in the B65 postcode district, followed by B69 (22%), B71 (12%) and B64 (9%). 88% live in Sandwell, the council area the practice is in.

Postcode districtRegistered patientsShare
B6511,77830%
B698,80622%
B714,78012%
B643,6149%
B703,5069%
DY22,3796%
B621,6634%
DY41,2013%

Your Health Partnership (YHP), Darby Street, Rowley Regis, B65 0BA. Phone: 0121 559 3957. Website: yhp.org.uk.

Nearby practiceDistanceOverall experience good
Clement Road Medical Practice0.8 km68%
Feldon Lane Practice1.4 km65%
The Practice Old Hill1.4 km71%
Church View Surgery1.5 km85%
Haden Vale Medical Practice2.2 km79%

How do patients rate Your Health Partnership (YHP)?

In the 2026 GP Patient Survey, 46% of patients described their overall experience of Your Health Partnership (YHP) as good, below the England figure of 77%. 6% found it easy to get through by phone.

How many patients are registered at Your Health Partnership (YHP)?

39,669 patients were registered in September 2026, down 1.6% on a year earlier.

What is Your Health Partnership (YHP)'s CQC rating?

Requires Improvement overall, published in December 2022.

How many GPs does Your Health Partnership (YHP) have?

21.7 full-time-equivalent qualified GPs (31 qualified GPs by headcount), which is 1,824 patients per GP against 2,171 across England.

Are appointments at Your Health Partnership (YHP) face to face?

46% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Your Health Partnership (YHP)'s phone number?

0121 559 3957.

Cite this page

<a href="https://localgps.co.uk/rowley-regis/your-health-partnership-yhp">https://localgps.co.uk/rowley-regis/your-health-partnership-yhp</a>