Brierley Hill PCN: primary care network practices and patient survey
Brierley Hill PCN is a primary care network of 7 GP practices with 54,698 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 2,490 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 7 practices in Brierley Hill PCN with survey results, the share of patients describing their overall experience as good ranges from 67% at The Waterfront Surgery to 89% at Quincy Rise Surgery, with a median of 80% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Quincy Rise Surgery has the highest share finding it easy to get through by phone (90%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Quincy Rise Surgery | 2,983 | 89% | 90% | Good | 2,679 |
| Three Villages Medical Practice | 13,231 | 85% | 56% | Good | 2,719 |
| Thorns Road Surgery | 3,755 | 81% | 72% | Good | 2,560 |
| AW Surgeries | 16,807 | 80% | 38% | Good | 2,552 |
| Quarry Bank Medical Centre | 4,457 | 78% | 70% | Good | 2,653 |
| High Oak Surgery | 4,435 | 77% | 58% | – | 3,737 |
| The Waterfront Surgery | 9,030 | 67% | 51% | Good | 1,782 |
Results for the network as a whole, from 682 responses, against Black Country and England.
| Survey question | Brierley Hill PCN | Black Country | England |
|---|---|---|---|
| Overall experience good | 79% | 74% | 77% |
| Easy to contact by phone | 54% | 53% | 57% |
| Easy to contact via the website | 67% | 54% | 58% |
| Easy to contact via the NHS App | 57% | 54% | 54% |
| Reception team helpful | 85% | 81% | 85% |
| Last contact good | 73% | 68% | 73% |
| Wait for appointment about right | 73% | 65% | 69% |
| Listened to well | 89% | 85% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
There are 2,490 registered patients per full-time-equivalent qualified GP in Brierley Hill PCN, more than England's 2,171 and Black Country's 2,193. Practices recorded 466 appointments a month per 1,000 patients (England: 510), 68% of them face to face. 39% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.0% over the year (England: shrank 1.1%).
| Measure | Brierley Hill PCN | Black Country | England |
|---|---|---|---|
| Patients per qualified GP | 2,490 | 2,193 | 2,171 |
| Appointments per 1,000 patients a month | 466 | 561 | 510 |
| Face-to-face appointments | 68% | 64% | 63% |
| Same day as booked | 39% | 51% | 45% |
| Did not attend | 7% | 5% | 4% |
| Patients aged 65 or over | 19% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Brierley Hill PCN is osteoporosis (2.7% against 1.2%), and the furthest below is dementia (0.5% against 0.8%).
| Condition register | Age group | Brierley Hill PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 19.0% | 14.3% | 8,169 |
| High blood pressure | All ages | 17.3% | 15.2% | 9,428 |
| Diabetes | 17+ yrs | 9.0% | 7.9% | 3,931 |
| Asthma | 6+ yrs | 7.4% | 6.6% | 3,788 |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% | 2,726 |
| Cancer | All ages | 3.9% | 3.8% | 2,137 |
| Coronary heart disease | All ages | 3.6% | 3.0% | 1,960 |
| Osteoporosis | 50+ yrs | 2.7% | 1.2% | 564 |
| COPD | All ages | 2.6% | 1.9% | 1,397 |
| Atrial fibrillation | All ages | 2.4% | 2.2% | 1,318 |
| Stroke and TIA | All ages | 1.7% | 1.9% | 929 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 430 |
| Heart failure | All ages | 1.0% | 1.1% | 525 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 377 |
| Serious mental illness | All ages | 0.9% | 1.0% | 475 |
| Palliative care | All ages | 0.8% | 0.6% | 421 |
| Learning disability | All ages | 0.6% | 0.6% | 316 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 296 |
| Dementia | All ages | 0.5% | 0.8% | 276 |
- Dudley and Netherton PCN (11 practices)
- Halesowen PCN (6 practices)
- Kingswinford & Wordsley PCN (5 practices)
- Sedgley, Coseley & Gornal PCN (7 practices)
- Stourbridge, Wollescote & Lye PCN (5 practices)
- Swb Newcomen PCN (6 practices)
Which practices are in Brierley Hill PCN?
AW Surgeries, High Oak Surgery, Quarry Bank Medical Centre, Quincy Rise Surgery, The Waterfront Surgery, Thorns Road Surgery and Three Villages Medical Practice.
How do patients rate Brierley Hill PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Brierley Hill PCN cover?
54,698 registered patients across 7 practices in September 2026.
How many patients per GP does Brierley Hill PCN have?
2,490 per full-time-equivalent qualified GP, against 2,171 across England.