Quincy Rise Surgery, Brierley Hill: patient reviews and CQC rating
Quincy Rise Surgery is a GP practice in Brierley Hill with 2,983 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in June 2021. It has 1.1 full-time-equivalent qualified GPs, or 2,679 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Quincy Rise Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 90%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 48%, against 58% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 1st of the 6 practices in Brierley Hill with 50 or more responses. 90% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (82%). 117 patients answered the survey (response rate 28%).
| Survey question | Quincy Rise Surgery | Black Country | England |
|---|---|---|---|
| Overall experience good | 89% | 74% | 77% |
| Easy to contact by phone | 90% | 53% | 57% |
| Easy to contact via the website | 48% | 54% | 58% |
| Easy to contact via the NHS App | 75% | 54% | 54% |
| Reception team helpful | 94% | 81% | 85% |
| Last contact good | 84% | 68% | 73% |
| Wait for appointment about right | 65% | 65% | 69% |
| Listened to well | 92% | 85% | 87% |
| Treated with care and concern | 97% | 84% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 98% | 89% | 90% |
CQC's overall rating for Quincy Rise Surgery is Good, published in June 2021. All 5 key questions are rated Good. It held the same rating in the report before (November 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,983 patients were registered at Quincy Rise Surgery in September 2026, up 0.9% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 2,679 patients per GP, more than the England figure of 2,171 and Black Country's 2,193. The practice also has 0.8 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.3 | 0.3 |
| August 2024 | 0.7 | 0.7 |
| August 2025 | 1.1 | 1.1 |
| August 2026 | 1.1 | 1.1 |
From June 2026 to August 2026 the practice recorded 1,507 appointments a month, or 505 per 1,000 registered patients (England: 510). 46% were face to face (England: 63%). 41% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Quincy Rise Surgery | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 505 | 561 | 510 |
| Face to face | 46% | 64% | 63% |
| Same day as booked | 41% | 51% | 45% |
| More than 28 days after booking | 2% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.7% against 1.2%), chronic kidney disease (7.9% against 4.6%) and depression (19.3% against 14.3%). It has a lower share for epilepsy (0.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 13.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.5 years for women and 80.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.5% | 15.2% |
| Depression | 18+ yrs | 19.3% | 14.3% |
| Chronic kidney disease | 18+ yrs | 7.9% | 4.6% |
| Diabetes | 17+ yrs | 7.2% | 7.9% |
| Asthma | 6+ yrs | 6.8% | 6.6% |
| Cancer | All ages | 3.6% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Osteoporosis | 50+ yrs | 2.7% | 1.2% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| COPD | All ages | 1.3% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Palliative care | All ages | 0.5% | 0.6% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Epilepsy | 18+ yrs | 0.2% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.7% | 74.9% |
Quincy Rise Surgery, 30 Sandringham Way, Brierley Hill, DY5 3JR. Phone: 01384 422698. Website: www.quincyrise.surgery.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Three Villages Medical Practice | 1.4 km | 85% |
| Pedmore Medical Practice | 1.4 km | 79% |
| Thorns Road Surgery | 1.5 km | 81% |
| The Limes Medical Centre | 1.6 km | 60% |
| Chapel Street Medical Centre | 1.6 km | 84% |
- AW Surgeries (80% overall experience good)
- High Oak Surgery (77% overall experience good)
- Quarry Bank Medical Centre (78% overall experience good)
- The Waterfront Surgery (67% overall experience good)
- Thorns Road Surgery (81% overall experience good)
- Three Villages Medical Practice (85% overall experience good)
How do patients rate Quincy Rise Surgery?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of Quincy Rise Surgery as good, above the England figure of 77%. 90% found it easy to get through by phone.
How many patients are registered at Quincy Rise Surgery?
2,983 patients were registered in September 2026, up 0.9% on a year earlier.
What is Quincy Rise Surgery's CQC rating?
Good overall, published in June 2021.
How many GPs does Quincy Rise Surgery have?
1.1 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,679 patients per GP against 2,171 across England.
Are appointments at Quincy Rise Surgery face to face?
46% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Quincy Rise Surgery's phone number?
01384 422698.