Pedmore Medical Practice, Stourbridge: patient reviews and CQC rating
Pedmore Medical Practice is a GP practice in Stourbridge with 4,510 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in March 2018. It has 2.4 full-time-equivalent qualified GPs, or 1,879 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Pedmore Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 90%, above the England figure of 69%. Its weakest is the share who said they were treated with care and concern: 80%, against 86% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 7th of the 9 practices in Stourbridge with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 7 points lower than in 2025 (86%). 114 patients answered the survey (response rate 30%).
| Survey question | Pedmore Medical Practice | Black Country | England |
|---|---|---|---|
| Overall experience good | 79% | 74% | 77% |
| Easy to contact by phone | 61% | 53% | 57% |
| Easy to contact via the website | 51% | 54% | 58% |
| Easy to contact via the NHS App | 65% | 54% | 54% |
| Reception team helpful | 84% | 81% | 85% |
| Last contact good | 74% | 68% | 73% |
| Wait for appointment about right | 90% | 65% | 69% |
| Listened to well | 83% | 85% | 87% |
| Treated with care and concern | 80% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
CQC's overall rating for Pedmore Medical Practice is Good, published in March 2018. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (February 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,510 patients were registered at Pedmore Medical Practice in September 2026, almost the same as a year earlier.
24% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 1,879 patients per GP, fewer than the England figure of 2,171 and Black Country's 2,193. The practice also has 0.9 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.4 | 2.4 |
| August 2024 | 2.4 | 2.4 |
| August 2025 | 2.4 | 2.4 |
| August 2026 | 2.4 | 2.4 |
From June 2026 to August 2026 the practice recorded 1,884 appointments a month, or 418 per 1,000 registered patients (England: 510). 57% were face to face (England: 63%). 61% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
52% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Pedmore Medical Practice | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 418 | 561 | 510 |
| Face to face | 57% | 64% | 63% |
| Same day as booked | 61% | 51% | 45% |
| More than 28 days after booking | 7% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for coronary heart disease (5.2% against 3.0%), chronic kidney disease (7.6% against 4.6%) and atrial fibrillation (3.2% against 2.2%). The practice's patients live in areas with an average deprivation score of 28.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.4 years for women and 78.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 18.9% | 14.3% |
| High blood pressure | All ages | 18.8% | 15.2% |
| Diabetes | 17+ yrs | 10.1% | 7.9% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.6% | 4.6% |
| Coronary heart disease | All ages | 5.2% | 3.0% |
| Cancer | All ages | 4.8% | 3.8% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| COPD | All ages | 2.6% | 1.9% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 67.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.6% | 74.9% |
Pedmore Medical Practice, 22 Pedmore Road, Lye, Stourbridge, DY9 8DJ. Phone: 01384 422591. Website: www.pedmoremedicalpractice.co.uk/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Chapel Street Medical Centre | 0.2 km | 84% |
| The Limes Medical Centre | 0.3 km | 60% |
| Quincy Rise Surgery | 1.4 km | 89% |
| Thorns Road Surgery | 1.8 km | 81% |
| Wychbury Medical Group | 1.8 km | 88% |
- Chapel Street Medical Centre (84% overall experience good)
- Lion Health (71% overall experience good)
- The Limes Medical Centre (60% overall experience good)
- Wychbury Medical Group (88% overall experience good)
How do patients rate Pedmore Medical Practice?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of Pedmore Medical Practice as good, against 77% across England. 61% found it easy to get through by phone.
How many patients are registered at Pedmore Medical Practice?
4,510 patients were registered in September 2026, down 0.1% on a year earlier.
What is Pedmore Medical Practice's CQC rating?
Good overall, published in March 2018.
How many GPs does Pedmore Medical Practice have?
2.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 1,879 patients per GP against 2,171 across England.
Are appointments at Pedmore Medical Practice face to face?
57% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Pedmore Medical Practice's phone number?
01384 422591.