Wordsley Green Health Centre, Stourbridge: patient reviews and CQC rating
Wordsley Green Health Centre is a GP practice in Stourbridge with 9,948 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in February 2017. It has 4.6 full-time-equivalent qualified GPs, or 2,182 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wordsley Green Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its weakest is the share who said their needs were met at their last appointment: 90%, against 90% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 6th of the 9 practices in Stourbridge with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (73%). 106 patients answered the survey (response rate 23%).
| Survey question | Wordsley Green Health Centre | Black Country | England |
|---|---|---|---|
| Overall experience good | 83% | 74% | 77% |
| Easy to contact by phone | 76% | 53% | 57% |
| Easy to contact via the website | 65% | 54% | 58% |
| Easy to contact via the NHS App | 69% | 54% | 54% |
| Reception team helpful | 95% | 81% | 85% |
| Last contact good | 82% | 68% | 73% |
| Wait for appointment about right | 87% | 65% | 69% |
| Listened to well | 90% | 85% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 354 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Wordsley Green Health Centre is Good, published in February 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,948 patients were registered at Wordsley Green Health Centre in September 2026, almost the same as a year earlier.
23% of its patients are aged 65 or over, against 19% across England. With 4.6 full-time-equivalent qualified GPs, there are 2,182 patients per GP, close to the England figure of 2,171 and Black Country's 2,193. The practice also has 2.8 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 6.4 |
| August 2024 | 3.3 | 7.0 |
| August 2025 | 3.9 | 7.8 |
| August 2026 | 4.6 | 7.5 |
From June 2026 to August 2026 the practice recorded 4,632 appointments a month, or 466 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 65% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Wordsley Green Health Centre | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 466 | 561 | 510 |
| Face to face | 67% | 64% | 63% |
| Same day as booked | 65% | 51% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (8.1% against 4.6%), coronary heart disease (4.3% against 3.0%) and heart failure (1.5% against 1.1%). It has a lower share for osteoporosis (0.2% against 1.2%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 15.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.1 years for women and 79.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.5% | 15.2% |
| Depression | 18+ yrs | 17.2% | 14.3% |
| Diabetes | 17+ yrs | 8.2% | 7.9% |
| Chronic kidney disease | 18+ yrs | 8.1% | 4.6% |
| Asthma | 6+ yrs | 8.0% | 6.6% |
| Cancer | All ages | 5.0% | 3.8% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| Atrial fibrillation | All ages | 3.1% | 2.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.8% | 74.9% |
Wordsley Green Health Centre, Wordsley Green, Wordsley, Stourbridge, DY8 5PD. Phone: 01384 277591. Website: www.wordsleygreensurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Rangeways Road Surgery | 1.3 km | 90% |
| The Summerhill Surgery | 1.8 km | 84% |
| Kingswinford Medical Practice | 2.0 km | 92% |
| Three Villages Medical Practice | 2.0 km | 85% |
| Moss Grove Surgery - Kingswinford | 2.0 km | 76% |
- Kingswinford Medical Practice (92% overall experience good)
- Moss Grove Surgery - Kingswinford (76% overall experience good)
- Rangeways Road Surgery (90% overall experience good)
- The Summerhill Surgery (84% overall experience good)
How do patients rate Wordsley Green Health Centre?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Wordsley Green Health Centre as good, against 77% across England. 76% found it easy to get through by phone.
How many patients are registered at Wordsley Green Health Centre?
9,948 patients were registered in September 2026, up 0.1% on a year earlier.
What is Wordsley Green Health Centre's CQC rating?
Good overall, published in February 2017.
How many GPs does Wordsley Green Health Centre have?
4.6 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,182 patients per GP against 2,171 across England.
Are appointments at Wordsley Green Health Centre face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wordsley Green Health Centre's phone number?
01384 277591.