Moss Grove Surgery - Kingswinford, Kingswinford: patient reviews and CQC rating
Moss Grove Surgery - Kingswinford is a GP practice in Kingswinford with 18,523 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in March 2016. It has 8.4 full-time-equivalent qualified GPs, or 2,204 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Moss Grove Surgery - Kingswinford
Its best result against England is the share who found it easy to contact the practice through its website: 64%, against 58% across England. Its weakest is the share who found it easy to get through to the practice by phone: 26%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 4th of the 4 practices in Kingswinford with 50 or more responses. 26% found it easy to get through by phone (England: 57%). The overall experience result is 12 points lower than in 2025 (88%). 100 patients answered the survey (response rate 27%).
| Survey question | Moss Grove Surgery - Kingswinford | Black Country | England |
|---|---|---|---|
| Overall experience good | 76% | 74% | 77% |
| Easy to contact by phone | 26% | 53% | 57% |
| Easy to contact via the website | 64% | 54% | 58% |
| Easy to contact via the NHS App | 44% | 54% | 54% |
| Reception team helpful | 84% | 81% | 85% |
| Last contact good | 65% | 68% | 73% |
| Wait for appointment about right | 71% | 65% | 69% |
| Listened to well | 88% | 85% | 87% |
| Treated with care and concern | 86% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 96% of 916 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Moss Grove Surgery - Kingswinford is Good, published in March 2016. One key question is rated differently: Well-led Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
18,523 patients were registered at Moss Grove Surgery - Kingswinford in September 2026, down 1.7% on a year earlier (England: down 1.1%).
30% of its patients are aged 65 or over, against 19% across England. With 8.4 full-time-equivalent qualified GPs, there are 2,204 patients per GP, close to the England figure of 2,171 and Black Country's 2,193. The practice also has 6.1 nurses and 6.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.3 | 15.1 |
| August 2024 | 9.5 | 13.5 |
| August 2025 | 9.5 | 13.5 |
| August 2026 | 8.4 | 12.2 |
From June 2026 to August 2026 the practice recorded 8,305 appointments a month, or 448 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 55% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Moss Grove Surgery - Kingswinford | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 448 | 561 | 510 |
| Face to face | 67% | 64% | 63% |
| Same day as booked | 55% | 51% | 45% |
| More than 28 days after booking | 4% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (8.8% against 4.6%), atrial fibrillation (4.1% against 2.2%) and coronary heart disease (5.0% against 3.0%). It has a lower share for osteoporosis (0.4% against 1.2%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 9.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.7 years for women and 81.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.7% | 15.2% |
| Depression | 18+ yrs | 18.3% | 14.3% |
| Chronic kidney disease | 18+ yrs | 8.8% | 4.6% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Cancer | All ages | 6.3% | 3.8% |
| Coronary heart disease | All ages | 5.0% | 3.0% |
| Atrial fibrillation | All ages | 4.1% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| COPD | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.3% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.4% | 74.9% |
Moss Grove Surgery - Kingswinford, 15 Moss Grove, Kingswinford, DY6 9HS. Phone: 01384 277377. Website: www.mossgrovesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Summerhill Surgery | 0.3 km | 84% |
| Kingswinford Medical Practice | 0.7 km | 92% |
| Rangeways Road Surgery | 1.9 km | 90% |
| Wordsley Green Health Centre | 2.0 km | 83% |
| Lower Gornal Medical Practice | 3.2 km | 75% |
- Kingswinford Medical Practice (92% overall experience good)
- Rangeways Road Surgery (90% overall experience good)
- The Summerhill Surgery (84% overall experience good)
- Wordsley Green Health Centre (83% overall experience good)
How do patients rate Moss Grove Surgery - Kingswinford?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Moss Grove Surgery - Kingswinford as good, against 77% across England. 26% found it easy to get through by phone.
How many patients are registered at Moss Grove Surgery - Kingswinford?
18,523 patients were registered in September 2026, down 1.7% on a year earlier.
What is Moss Grove Surgery - Kingswinford's CQC rating?
Good overall, published in March 2016.
How many GPs does Moss Grove Surgery - Kingswinford have?
8.4 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 2,204 patients per GP against 2,171 across England.
Are appointments at Moss Grove Surgery - Kingswinford face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Moss Grove Surgery - Kingswinford's phone number?
01384 277377.