The Summerhill Surgery, Kingswinford: patient reviews and CQC rating

The Summerhill Surgery is a GP practice in Kingswinford with 7,297 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). It has 4.9 full-time-equivalent qualified GPs, or 1,495 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about The Summerhill Surgery

Its best result against England is the share who found it easy to get through to the practice by phone: 80%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice using the NHS App: 50%, against 54% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.

On overall experience it is 3rd of the 4 practices in Kingswinford with 50 or more responses. 80% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (87%). 84 patients answered the survey (response rate 23%).

Survey questionThe Summerhill SurgeryBlack CountryEngland
Overall experience good84%74%77%
Easy to contact by phone80%53%57%
Easy to contact via the website66%54%58%
Easy to contact via the NHS App50%54%54%
Reception team helpful86%81%85%
Last contact good71%68%73%
Wait for appointment about right76%65%69%
Listened to well88%85%87%
Treated with care and concern85%84%86%
Confidence and trust in the clinician93%92%93%
Needs met92%89%90%

In the Friends and Family Test for July 2026, 95% of 207 responses rated the practice good or very good (England: 92%).

7,297 patients were registered at The Summerhill Surgery in September 2026, down 0.7% on a year earlier (England: down 1.1%).

32% of its patients are aged 65 or over, against 19% across England. With 4.9 full-time-equivalent qualified GPs, there are 1,495 patients per GP, fewer than the England figure of 2,171 and Black Country's 2,193. The practice also has 4.5 nurses and 2.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20234.94.9
August 20244.94.9
August 20254.94.9
August 20264.94.9

From June 2026 to August 2026 the practice recorded 6,299 appointments a month, or 863 per 1,000 registered patients (England: 510). 50% were face to face (England: 63%). 66% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).

53% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.

MeasureThe Summerhill SurgeryBlack CountryEngland
Appointments per 1,000 patients a month863561510
Face to face50%64%63%
Same day as booked66%51%45%
More than 28 days after booking1%4%5%
Did not attend2%5%4%

Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (8.7% against 0.6%), dementia (6.5% against 0.8%) and heart failure (3.1% against 1.1%). The practice's patients live in areas with an average deprivation score of 13.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.9 years for women and 80.0 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages24.3%15.2%
Depression18+ yrs17.7%14.3%
Chronic kidney disease18+ yrs11.4%4.6%
Diabetes17+ yrs10.1%7.9%
Palliative careAll ages8.7%0.6%
Asthma6+ yrs7.8%6.6%
CancerAll ages6.5%3.8%
DementiaAll ages6.5%0.8%
Coronary heart diseaseAll ages6.0%3.0%
Atrial fibrillationAll ages5.5%2.2%
Stroke and TIAAll ages4.4%1.9%
Heart failureAll ages3.1%1.1%
Osteoporosis50+ yrs2.9%1.2%
COPDAll ages2.8%1.9%
Serious mental illnessAll ages1.4%1.0%
Rheumatoid arthritis16+ yrs1.4%0.8%
Epilepsy18+ yrs1.3%0.8%
Peripheral arterial diseaseAll ages1.0%0.6%
Learning disabilityAll ages0.7%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2572.0%72.9%
Breast cancer screening (women aged 53 to 70)2024/2577.7%72.2%
Cervical screening (women aged 25 to 49)2023/2476.9%67.5%
Cervical screening (women aged 50 to 64)2023/2474.8%74.9%

49% of the practice's patients live in the DY6 postcode district, followed by DY8 (18%), DY5 (11%) and DY3 (7%). 88% live in Dudley, the council area the practice is in.

Postcode districtRegistered patientsShare
DY63,57249%
DY81,35718%
DY584311%
DY35237%
DY73545%
DY12563%
DY21532%

The Summerhill Surgery, The Surgery, Summerhill, Kingswinford, DY6 9JG. Phone: 01384 273275. Website: www.summerhillsurgery.com.

How do patients rate The Summerhill Surgery?

In the 2026 GP Patient Survey, 84% of patients described their overall experience of The Summerhill Surgery as good, against 77% across England. 80% found it easy to get through by phone.

How many patients are registered at The Summerhill Surgery?

7,297 patients were registered in September 2026, down 0.7% on a year earlier.

How many GPs does The Summerhill Surgery have?

4.9 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,495 patients per GP against 2,171 across England.

Are appointments at The Summerhill Surgery face to face?

50% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is The Summerhill Surgery's phone number?

01384 273275.

Related Posts

Cite this page

<a href="https://localgps.co.uk/kingswinford/the-summerhill-surgery">https://localgps.co.uk/kingswinford/the-summerhill-surgery</a>