Rangeways Road Surgery, Kingswinford: patient reviews and CQC rating
Rangeways Road Surgery is a GP practice in Kingswinford with 6,325 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in January 2016. It has 2.6 full-time-equivalent qualified GPs, or 2,420 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Rangeways Road Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 73%, above the England figure of 54%. Its weakest is the share who found it easy to contact the practice through its website: 45%, against 58% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 2nd of the 4 practices in Kingswinford with 50 or more responses. 73% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (91%). 112 patients answered the survey (response rate 26%).
| Survey question | Rangeways Road Surgery | Black Country | England |
|---|---|---|---|
| Overall experience good | 90% | 74% | 77% |
| Easy to contact by phone | 73% | 53% | 57% |
| Easy to contact via the website | 45% | 54% | 58% |
| Easy to contact via the NHS App | 73% | 54% | 54% |
| Reception team helpful | 95% | 81% | 85% |
| Last contact good | 85% | 68% | 73% |
| Wait for appointment about right | 69% | 65% | 69% |
| Listened to well | 90% | 85% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
In the Friends and Family Test for July 2026, 94% of 308 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Rangeways Road Surgery is Good, published in January 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,325 patients were registered at Rangeways Road Surgery in September 2026, up 1.5% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 2.6 full-time-equivalent qualified GPs, there are 2,420 patients per GP, more than the England figure of 2,171 and Black Country's 2,193. The practice also has 1.4 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.6 | 2.6 |
| August 2024 | 2.6 | 2.6 |
| August 2025 | 3.1 | 3.1 |
| August 2026 | 2.6 | 2.6 |
From June 2026 to August 2026 the practice recorded 3,043 appointments a month, or 481 per 1,000 registered patients (England: 510). 67% were face to face (England: 63%). 51% took place on the day they were booked and 16% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Rangeways Road Surgery | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 481 | 561 | 510 |
| Face to face | 67% | 64% | 63% |
| Same day as booked | 51% | 51% | 45% |
| More than 28 days after booking | 16% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (2.7% against 1.9%), atrial fibrillation (3.2% against 2.2%) and coronary heart disease (4.2% against 3.0%). It has a lower share for osteoporosis (0.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 18.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.4 years for women and 79.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.5% | 15.2% |
| Depression | 18+ yrs | 14.9% | 14.3% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% |
| Cancer | All ages | 4.6% | 3.8% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| COPD | All ages | 2.7% | 1.9% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Dementia | All ages | 0.8% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 81.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.7% | 74.9% |
Rangeways Road Surgery, 33 Rangeways Road, Kingswinford, DY6 8PN. Phone: 01384 366166.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Wordsley Green Health Centre | 1.3 km | 83% |
| Kingswinford Medical Practice | 1.4 km | 92% |
| The Summerhill Surgery | 1.8 km | 84% |
| Moss Grove Surgery - Kingswinford | 1.9 km | 76% |
| AW Surgeries | 1.9 km | 80% |
- Kingswinford Medical Practice (92% overall experience good)
- Moss Grove Surgery - Kingswinford (76% overall experience good)
- The Summerhill Surgery (84% overall experience good)
- Wordsley Green Health Centre (83% overall experience good)
How do patients rate Rangeways Road Surgery?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Rangeways Road Surgery as good, above the England figure of 77%. 73% found it easy to get through by phone.
How many patients are registered at Rangeways Road Surgery?
6,325 patients were registered in September 2026, up 1.5% on a year earlier.
What is Rangeways Road Surgery's CQC rating?
Good overall, published in January 2016.
How many GPs does Rangeways Road Surgery have?
2.6 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,420 patients per GP against 2,171 across England.
Are appointments at Rangeways Road Surgery face to face?
67% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Rangeways Road Surgery's phone number?
01384 366166.