Stourbridge, Wollescote & Lye PCN: primary care network practices and patient survey
Stourbridge, Wollescote & Lye PCN is a primary care network of 5 GP practices with 63,130 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England. Its practices have 1,914 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Stourbridge, Wollescote & Lye PCN with survey results, the share of patients describing their overall experience as good ranges from 60% at The Limes Medical Centre to 88% at Wychbury Medical Group, with a median of 79% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Chapel Street Medical Centre has the highest share finding it easy to get through by phone (71%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Wychbury Medical Group | 22,730 | 88% | 64% | Good | 2,039 |
| Chapel Street Medical Centre | 3,820 | 84% | 71% | – | 1,813 |
| Pedmore Medical Practice | 4,510 | 79% | 61% | Good | 1,879 |
| Lion Health | 26,602 | 71% | 22% | Requires improvement | 1,744 |
| The Limes Medical Centre | 5,468 | 60% | 49% | Requires improvement | 2,646 |
Results for the network as a whole, from 468 responses, against Black Country and England.
| Survey question | Stourbridge, Wollescote & Lye PCN | Black Country | England |
|---|---|---|---|
| Overall experience good | 77% | 74% | 77% |
| Easy to contact by phone | 44% | 53% | 57% |
| Easy to contact via the website | 54% | 54% | 58% |
| Easy to contact via the NHS App | 51% | 54% | 54% |
| Reception team helpful | 80% | 81% | 85% |
| Last contact good | 72% | 68% | 73% |
| Wait for appointment about right | 69% | 65% | 69% |
| Listened to well | 89% | 85% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
There are 1,914 registered patients per full-time-equivalent qualified GP in Stourbridge, Wollescote & Lye PCN, fewer than England's 2,171 and Black Country's 2,193. Practices recorded 511 appointments a month per 1,000 patients (England: 510), 65% of them face to face. 47% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.8% over the year (England: shrank 1.1%).
| Measure | Stourbridge, Wollescote & Lye PCN | Black Country | England |
|---|---|---|---|
| Patients per qualified GP | 1,914 | 2,193 | 2,171 |
| Appointments per 1,000 patients a month | 511 | 561 | 510 |
| Face-to-face appointments | 65% | 64% | 63% |
| Same day as booked | 47% | 51% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 24% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Stourbridge, Wollescote & Lye PCN is palliative care (1.2% against 0.6%), and the furthest below is osteoporosis (0.5% against 1.2%).
| Condition register | Age group | Stourbridge, Wollescote & Lye PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 20.2% | 15.2% | 13,027 |
| Depression | 18+ yrs | 16.1% | 14.3% | 8,429 |
| Diabetes | 17+ yrs | 9.0% | 7.9% | 4,776 |
| Chronic kidney disease | 18+ yrs | 8.4% | 4.6% | 4,403 |
| Asthma | 6+ yrs | 7.9% | 6.6% | 4,803 |
| Cancer | All ages | 4.6% | 3.8% | 2,987 |
| Coronary heart disease | All ages | 4.4% | 3.0% | 2,844 |
| Atrial fibrillation | All ages | 3.1% | 2.2% | 2,020 |
| COPD | All ages | 2.4% | 1.9% | 1,565 |
| Stroke and TIA | All ages | 2.3% | 1.9% | 1,460 |
| Heart failure | All ages | 1.5% | 1.1% | 964 |
| Dementia | All ages | 1.3% | 0.8% | 855 |
| Palliative care | All ages | 1.2% | 0.6% | 750 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 525 |
| Serious mental illness | All ages | 1.0% | 1.0% | 641 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 534 |
| Learning disability | All ages | 0.7% | 0.6% | 425 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 371 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 145 |
- Brierley Hill PCN (7 practices)
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- Halesowen PCN (6 practices)
- Kingswinford & Wordsley PCN (5 practices)
- Sedgley, Coseley & Gornal PCN (7 practices)
- Swb Newcomen PCN (6 practices)
Which practices are in Stourbridge, Wollescote & Lye PCN?
Chapel Street Medical Centre, Lion Health, Pedmore Medical Practice, The Limes Medical Centre and Wychbury Medical Group.
How do patients rate Stourbridge, Wollescote & Lye PCN?
77% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Stourbridge, Wollescote & Lye PCN cover?
63,130 registered patients across 5 practices in September 2026.
How many patients per GP does Stourbridge, Wollescote & Lye PCN have?
1,914 per full-time-equivalent qualified GP, against 2,171 across England.