Newthorpe Medical Centre, Nottingham: patient reviews and CQC rating
Newthorpe Medical Centre is a GP practice in Nottingham with 8,863 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 3.0 full-time-equivalent qualified GPs, or 2,968 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Newthorpe Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 78%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 92%, against 90% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 11th of the 92 practices in Nottingham with 50 or more responses. 78% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (86%). 120 patients answered the survey (response rate 34%).
| Survey question | Newthorpe Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 88% | 74% | 77% |
| Easy to contact by phone | 78% | 52% | 57% |
| Easy to contact via the website | 63% | 51% | 58% |
| Easy to contact via the NHS App | 66% | 50% | 54% |
| Reception team helpful | 93% | 83% | 85% |
| Last contact good | 76% | 69% | 73% |
| Wait for appointment about right | 72% | 67% | 69% |
| Listened to well | 90% | 86% | 87% |
| Treated with care and concern | 93% | 85% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 99% of 217 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Newthorpe Medical Centre is Good, published in August 2016. All 5 key questions are rated Good. It held the same rating in the report before (June 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,863 patients were registered at Newthorpe Medical Centre in September 2026, up 4.8% on a year earlier (England: down 1.1%).
22% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 2,968 patients per GP, more than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 1.9 nurses and 2.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.9 | 8.9 |
| August 2024 | 2.9 | 8.7 |
| August 2025 | 3.0 | 7.5 |
| August 2026 | 3.0 | 10.9 |
From June 2026 to August 2026 the practice recorded 5,165 appointments a month, or 583 per 1,000 registered patients (England: 510). 55% were face to face (England: 63%). 38% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Newthorpe Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 583 | 566 | 510 |
| Face to face | 55% | 64% | 63% |
| Same day as booked | 38% | 45% | 45% |
| More than 28 days after booking | 10% | 8% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (2.9% against 2.2%) and coronary heart disease (3.7% against 3.0%). It has a lower share for osteoporosis (0.3% against 1.2%) and depression (11.2% against 14.3%). The practice's patients live in areas with an average deprivation score of 18.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.8 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.0% | 15.2% |
| Depression | 18+ yrs | 11.2% | 14.3% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| COPD | All ages | 2.2% | 1.9% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 81.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.2% | 74.9% |
100% of the practice's patients live in the NG16 postcode district. 97% live in Broxtowe, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| NG16 | 8,747 | 100% |
Newthorpe Medical Centre, Harvest Road, off Chewton Street, Eastwood, Nottingham, NG16 3HU. Phone: 01773 535511. Website: www.newthorpemedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Eastwood Primary Care Centre | 0.7 km | 74% |
| Giltbrook Surgery | 1.1 km | 85% |
| Royal Primary Care Brooklyn | 3.0 km | 56% |
| Kelvingrove Medical Centre | 3.4 km | 86% |
| Park Surgery | 3.5 km | 87% |
- Abbey Medical Centre (80% overall experience good)
- Bramcote Surgery (73% overall experience good)
- Chilwell Valley and Meadows Practice (76% overall experience good)
- Drs Charles, Read, Mannion, Shapiro, Prabhu & Hewson (83% overall experience good)
- Eastwood Primary Care Centre (74% overall experience good)
- Giltbrook Surgery (85% overall experience good)
- Hama Medical Centre (81% overall experience good)
- Hickings Lane Medical Centre (71% overall experience good)
- Saxon Cross Surgery (63% overall experience good)
- The Linden Medical Group (59% overall experience good)
- The Oaks Medical Centre (90% overall experience good)
How do patients rate Newthorpe Medical Centre?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Newthorpe Medical Centre as good, above the England figure of 77%. 78% found it easy to get through by phone.
How many patients are registered at Newthorpe Medical Centre?
8,863 patients were registered in September 2026, up 4.8% on a year earlier.
What is Newthorpe Medical Centre's CQC rating?
Good overall, published in August 2016.
How many GPs does Newthorpe Medical Centre have?
3.0 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,968 patients per GP against 2,171 across England.
Are appointments at Newthorpe Medical Centre face to face?
55% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Newthorpe Medical Centre's phone number?
01773 535511.