Nottingham West PCN: primary care network practices and patient survey
Nottingham West PCN is a primary care network of 12 GP practices with 110,120 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England. Its practices have 2,397 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 12 practices in Nottingham West PCN with survey results, the share of patients describing their overall experience as good ranges from 59% at The Linden Medical Group to 90% at The Oaks Medical Centre, with a median of 78% (England: 77%). 3 are above England and 2 below by more than the survey's margin of error. Giltbrook Surgery has the highest share finding it easy to get through by phone (85%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Oaks Medical Centre | 11,806 | 90% | 81% | Outstanding | 1,908 |
| Newthorpe Medical Centre | 8,863 | 88% | 78% | Good | 2,968 |
| Giltbrook Surgery | 5,947 | 85% | 85% | Outstanding | 3,232 |
| Drs Charles, Read, Mannion, Shapiro, Prabhu & Hewson | 13,543 | 83% | 69% | Outstanding | 2,204 |
| Hama Medical Centre | 5,758 | 81% | 67% | Good | 7,712 |
| Abbey Medical Centre | 5,280 | 80% | 77% | Good | 2,849 |
| Chilwell Valley and Meadows Practice | 15,554 | 76% | 50% | Outstanding | 2,119 |
| Eastwood Primary Care Centre | 17,602 | 74% | 39% | Outstanding | 2,129 |
| Bramcote Surgery | 3,823 | 73% | 77% | – | 1,937 |
| Hickings Lane Medical Centre | 8,207 | 71% | 50% | – | 3,896 |
| Saxon Cross Surgery | 6,972 | 63% | 46% | Outstanding | 2,110 |
| The Linden Medical Group | 6,765 | 59% | 32% | Good | 2,114 |
Results for the network as a whole, from 1,359 responses, against Nottingham and Nottinghamshire and England.
| Survey question | Nottingham West PCN | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 77% | 74% | 77% |
| Easy to contact by phone | 60% | 52% | 57% |
| Easy to contact via the website | 46% | 51% | 58% |
| Easy to contact via the NHS App | 47% | 50% | 54% |
| Reception team helpful | 88% | 83% | 85% |
| Last contact good | 71% | 69% | 73% |
| Wait for appointment about right | 68% | 67% | 69% |
| Listened to well | 88% | 86% | 87% |
| Treated with care and concern | 85% | 85% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
There are 2,397 registered patients per full-time-equivalent qualified GP in Nottingham West PCN, more than England's 2,171 and Nottingham and Nottinghamshire's 2,235. Practices recorded 638 appointments a month per 1,000 patients (England: 510), 53% of them face to face. 49% of appointments took place on the day they were booked (England: 45%).
22% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.9% over the year (England: shrank 1.1%).
| Measure | Nottingham West PCN | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,397 | 2,235 | 2,171 |
| Appointments per 1,000 patients a month | 638 | 566 | 510 |
| Face-to-face appointments | 53% | 64% | 63% |
| Same day as booked | 49% | 45% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 22% | 19% | 19% |
Relative to England, the register furthest above England's rate at practices in Nottingham West PCN is palliative care (1.1% against 0.6%), and the furthest below is serious mental illness (0.9% against 1.0%).
| Condition register | Age group | Nottingham West PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.1% | 15.2% | 18,909 |
| Depression | 18+ yrs | 12.9% | 14.3% | 11,586 |
| Diabetes | 17+ yrs | 7.8% | 7.9% | 7,107 |
| Asthma | 6+ yrs | 7.1% | 6.6% | 7,462 |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% | 5,312 |
| Cancer | All ages | 4.2% | 3.8% | 4,696 |
| Coronary heart disease | All ages | 3.2% | 3.0% | 3,599 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 3,075 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 2,435 |
| COPD | All ages | 2.1% | 1.9% | 2,324 |
| Heart failure | All ages | 1.3% | 1.1% | 1,487 |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% | 552 |
| Palliative care | All ages | 1.1% | 0.6% | 1,237 |
| Dementia | All ages | 1.0% | 0.8% | 1,084 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 813 |
| Serious mental illness | All ages | 0.9% | 1.0% | 971 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 722 |
| Learning disability | All ages | 0.6% | 0.6% | 635 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 603 |
- Ashfield North PCN (4 practices)
- Bestwood and Sherwood PCN (8 practices)
- Newark PCN (7 practices)
- Nottingham City East PCN (7 practices)
- Retford and Villages PCN (5 practices)
- Rosewood PCN (5 practices)
- Rushcliffe PCN (11 practices)
- Sherwood PCN (7 practices)
Which practices are in Nottingham West PCN?
Abbey Medical Centre, Bramcote Surgery, Chilwell Valley and Meadows Practice, Drs Charles, Read, Mannion, Shapiro, Prabhu & Hewson, Eastwood Primary Care Centre, Giltbrook Surgery, Hama Medical Centre, Hickings Lane Medical Centre, Newthorpe Medical Centre, Saxon Cross Surgery, The Linden Medical Group and The Oaks Medical Centre.
How do patients rate Nottingham West PCN?
77% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Nottingham West PCN cover?
110,120 registered patients across 12 practices in September 2026.
How many patients per GP does Nottingham West PCN have?
2,397 per full-time-equivalent qualified GP, against 2,171 across England.