Nottingham City East PCN: primary care network practices and patient survey
Nottingham City East PCN is a primary care network of 7 GP practices with 68,628 registered patients (September 2026). In the 2026 GP Patient Survey, 71% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 1,959 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 7 practices in Nottingham City East PCN with survey results, the share of patients describing their overall experience as good ranges from 61% at Greendale Primary Care Centre to 85% at Victoria & Mapperley Practice, with a median of 70% (England: 77%). 1 is above England and 2 below by more than the survey's margin of error. Bakersfield Medical Centre has the highest share finding it easy to get through by phone (71%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Victoria & Mapperley Practice | 10,436 | 85% | 49% | Good | 1,540 |
| City Wide Services | 10,622 | 74% | 43% | – | 2,756 |
| Wellspring Surgery | 10,475 | 74% | 56% | Good | 2,327 |
| Family Medical Centre - Sood | 12,290 | 70% | 30% | Outstanding | 1,685 |
| Bakersfield Medical Centre | 5,139 | 69% | 71% | Good | 2,570 |
| The Windmill Practice | 11,224 | 62% | 25% | Good | 2,433 |
| Greendale Primary Care Centre | 8,442 | 61% | 24% | Good | 1,407 |
Results for the network as a whole, from 688 responses, against Nottingham and Nottinghamshire and England.
| Survey question | Nottingham City East PCN | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 71% | 74% | 77% |
| Easy to contact by phone | 40% | 52% | 57% |
| Easy to contact via the website | 34% | 51% | 58% |
| Easy to contact via the NHS App | 42% | 50% | 54% |
| Reception team helpful | 78% | 83% | 85% |
| Last contact good | 64% | 69% | 73% |
| Wait for appointment about right | 64% | 67% | 69% |
| Listened to well | 84% | 86% | 87% |
| Treated with care and concern | 82% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
There are 1,959 registered patients per full-time-equivalent qualified GP in Nottingham City East PCN, close to England's 2,171 and Nottingham and Nottinghamshire's 2,235. Practices recorded 563 appointments a month per 1,000 patients (England: 510), 51% of them face to face. 54% of appointments took place on the day they were booked (England: 45%).
11% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.0% over the year (England: shrank 1.1%).
| Measure | Nottingham City East PCN | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,959 | 2,235 | 2,171 |
| Appointments per 1,000 patients a month | 563 | 566 | 510 |
| Face-to-face appointments | 51% | 64% | 63% |
| Same day as booked | 54% | 45% | 45% |
| Did not attend | 6% | 4% | 4% |
| Patients aged 65 or over | 11% | 19% | 19% |
Relative to England, the register furthest above England's rate at practices in Nottingham City East PCN is serious mental illness (1.5% against 1.0%), and the furthest below is atrial fibrillation (1.2% against 2.2%).
| Condition register | Age group | Nottingham City East PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 13.1% | 14.3% | 7,309 |
| High blood pressure | All ages | 10.8% | 15.2% | 7,497 |
| Diabetes | 17+ yrs | 6.9% | 7.9% | 3,879 |
| Asthma | 6+ yrs | 5.7% | 6.6% | 3,700 |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% | 1,469 |
| Cancer | All ages | 2.3% | 3.8% | 1,562 |
| Coronary heart disease | All ages | 2.0% | 3.0% | 1,416 |
| COPD | All ages | 1.8% | 1.9% | 1,248 |
| Serious mental illness | All ages | 1.5% | 1.0% | 1,042 |
| Stroke and TIA | All ages | 1.4% | 1.9% | 995 |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% | 243 |
| Atrial fibrillation | All ages | 1.2% | 2.2% | 801 |
| Heart failure | All ages | 0.8% | 1.1% | 538 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 411 |
| Learning disability | All ages | 0.5% | 0.6% | 372 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 278 |
| Dementia | All ages | 0.5% | 0.8% | 334 |
| Palliative care | All ages | 0.4% | 0.6% | 296 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 285 |
- Aspire PCN (6 practices)
- Bestwood and Sherwood PCN (8 practices)
- Bulwell and Top Valley PCN (5 practices)
- City South PCN (3 practices)
- Clifton & Meadows PCN (5 practices)
- Radford and Mary Potter PCN (3 practices)
- Raleigh Healthcare PCN (4 practices)
- Unity (Nottingham) PCN (2 practices)
Which practices are in Nottingham City East PCN?
Bakersfield Medical Centre, City Wide Services, Family Medical Centre - Sood, Greendale Primary Care Centre, The Windmill Practice, Victoria & Mapperley Practice and Wellspring Surgery.
How do patients rate Nottingham City East PCN?
71% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Nottingham City East PCN cover?
68,628 registered patients across 7 practices in September 2026.
How many patients per GP does Nottingham City East PCN have?
1,959 per full-time-equivalent qualified GP, against 2,171 across England.