Greendale Primary Care Centre, Nottingham: patient reviews and CQC rating
Greendale Primary Care Centre is a GP practice in Nottingham with 8,442 registered patients (September 2026). In the 2026 GP Patient Survey, 61% of its patients described their overall experience as good, below the England figure of 77% (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in October 2016. It has 6.0 full-time-equivalent qualified GPs, or 1,407 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Greendale Primary Care Centre
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 91%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 24%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 84th of the 92 practices in Nottingham with 50 or more responses. 24% found it easy to get through by phone (England: 57%). The overall experience result is 4 points lower than in 2025 (65%). 88 patients answered the survey (response rate 17%).
| Survey question | Greendale Primary Care Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 61% | 74% | 77% |
| Easy to contact by phone | 24% | 52% | 57% |
| Easy to contact via the website | 35% | 51% | 58% |
| Easy to contact via the NHS App | 42% | 50% | 54% |
| Reception team helpful | 74% | 83% | 85% |
| Last contact good | 53% | 69% | 73% |
| Wait for appointment about right | 65% | 67% | 69% |
| Listened to well | 78% | 86% | 87% |
| Treated with care and concern | 79% | 85% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 84% | 89% | 90% |
In the Friends and Family Test for July 2026, 87% of 38 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Greendale Primary Care Centre is Good, published in October 2016. All 5 key questions are rated Good. It held the same rating in the report before (March 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,442 patients were registered at Greendale Primary Care Centre in September 2026, down 2.0% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 6.0 full-time-equivalent qualified GPs, there are 1,407 patients per GP, fewer than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 3.8 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.1 | 15.1 |
| August 2024 | 6.0 | 13.2 |
| August 2025 | 6.0 | 13.3 |
| August 2026 | 6.0 | 11.3 |
From June 2026 to August 2026 the practice recorded 6,492 appointments a month, or 769 per 1,000 registered patients (England: 510). 46% were face to face (England: 63%). 59% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Greendale Primary Care Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 769 | 566 | 510 |
| Face to face | 46% | 64% | 63% |
| Same day as booked | 59% | 45% | 45% |
| More than 28 days after booking | 3% | 8% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.3% against 1.2%) and diabetes (10.2% against 7.9%). It has a lower share for cancer (2.3% against 3.8%), atrial fibrillation (1.4% against 2.2%) and chronic kidney disease (3.0% against 4.6%). The practice's patients live in areas with an average deprivation score of 39.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.2 years for women and 76.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.5% | 14.3% |
| High blood pressure | All ages | 13.3% | 15.2% |
| Diabetes | 17+ yrs | 10.2% | 7.9% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Osteoporosis | 50+ yrs | 2.3% | 1.2% |
| Cancer | All ages | 2.3% | 3.8% |
| COPD | All ages | 2.2% | 1.9% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Heart failure | All ages | 1.3% | 1.1% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 61.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 56.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 56.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.1% | 74.9% |
Greendale Primary Care Centre, 249 Sneinton Dale, Sneinton, Nottingham, NG3 7DQ. Phone: 0115 950 1854. Website: www.greenwoodmedicacentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Family Medical Centre - Sood | 0.7 km | 70% |
| Bakersfield Medical Centre | 1.0 km | 69% |
| The Windmill Practice | 1.2 km | 62% |
| Wellspring Surgery | 1.4 km | 74% |
| Victoria & Mapperley Practice | 1.9 km | 85% |
- Bakersfield Medical Centre (69% overall experience good)
- City Wide Services (74% overall experience good)
- Family Medical Centre - Sood (70% overall experience good)
- The Windmill Practice (62% overall experience good)
- Victoria & Mapperley Practice (85% overall experience good)
- Wellspring Surgery (74% overall experience good)
How do patients rate Greendale Primary Care Centre?
In the 2026 GP Patient Survey, 61% of patients described their overall experience of Greendale Primary Care Centre as good, below the England figure of 77%. 24% found it easy to get through by phone.
How many patients are registered at Greendale Primary Care Centre?
8,442 patients were registered in September 2026, down 2.0% on a year earlier.
What is Greendale Primary Care Centre's CQC rating?
Good overall, published in October 2016.
How many GPs does Greendale Primary Care Centre have?
6.0 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,407 patients per GP against 2,171 across England.
Are appointments at Greendale Primary Care Centre face to face?
46% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Greendale Primary Care Centre's phone number?
0115 950 1854.