Bakersfield Medical Centre, Nottingham: patient reviews and CQC rating
Bakersfield Medical Centre is a GP practice in Nottingham with 5,139 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, against 77% across England (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in February 2023. It has 2.0 full-time-equivalent qualified GPs, or 2,570 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Bakersfield Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 71%, above the England figure of 57%. Its weakest is the share who described their last contact with the practice as good: 58%, below the England figure of 73%. Of the 11 results in the table, 1 is above England and 4 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 66th of the 92 practices in Nottingham with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (71%). 90 patients answered the survey (response rate 20%).
| Survey question | Bakersfield Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 69% | 74% | 77% |
| Easy to contact by phone | 71% | 52% | 57% |
| Easy to contact via the website | 47% | 51% | 58% |
| Easy to contact via the NHS App | 40% | 50% | 54% |
| Reception team helpful | 73% | 83% | 85% |
| Last contact good | 58% | 69% | 73% |
| Wait for appointment about right | 56% | 67% | 69% |
| Listened to well | 87% | 86% | 87% |
| Treated with care and concern | 83% | 85% | 86% |
| Confidence and trust in the clinician | 88% | 92% | 93% |
| Needs met | 82% | 89% | 90% |
In the Friends and Family Test for July 2026, 98% of 81 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Bakersfield Medical Centre is Good, published in February 2023. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (August 2022).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,139 patients were registered at Bakersfield Medical Centre in September 2026, down 1.4% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 2,570 patients per GP, more than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 0.3 nurses and 1.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 2.0 |
| August 2025 | 2.0 | 2.0 |
| August 2026 | 2.0 | 2.0 |
From June 2026 to August 2026 the practice recorded 2,292 appointments a month, or 446 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 31% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
70% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Bakersfield Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 446 | 566 | 510 |
| Face to face | 66% | 64% | 63% |
| Same day as booked | 31% | 45% | 45% |
| More than 28 days after booking | 1% | 8% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a lower share of patients for peripheral arterial disease (0.2% against 0.6%), atrial fibrillation (1.4% against 2.2%) and chronic kidney disease (3.1% against 4.6%). The practice's patients live in areas with an average deprivation score of 21.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.9 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.0% | 15.2% |
| Depression | 18+ yrs | 12.9% | 14.3% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| Cancer | All ages | 2.7% | 3.8% |
| Coronary heart disease | All ages | 2.4% | 3.0% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| COPD | All ages | 1.5% | 1.9% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.2% | 74.9% |
Bakersfield Medical Centre, 141 Oakdale Road, Nottingham, NG3 7EJ. Phone: 0115 940 1007. Website: www.bakersfieldmedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Greendale Primary Care Centre | 1.0 km | 61% |
| Jubilee Park Medical Partnership | 1.6 km | 67% |
| Family Medical Centre - Sood | 1.6 km | 70% |
| Trentside Medical Group | 1.8 km | 65% |
| Westdale Lane Surgery | 2.0 km | 82% |
- City Wide Services (74% overall experience good)
- Family Medical Centre - Sood (70% overall experience good)
- Greendale Primary Care Centre (61% overall experience good)
- The Windmill Practice (62% overall experience good)
- Victoria & Mapperley Practice (85% overall experience good)
- Wellspring Surgery (74% overall experience good)
How do patients rate Bakersfield Medical Centre?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Bakersfield Medical Centre as good, against 77% across England. 71% found it easy to get through by phone.
How many patients are registered at Bakersfield Medical Centre?
5,139 patients were registered in September 2026, down 1.4% on a year earlier.
What is Bakersfield Medical Centre's CQC rating?
Good overall, published in February 2023.
How many GPs does Bakersfield Medical Centre have?
2.0 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,570 patients per GP against 2,171 across England.
Are appointments at Bakersfield Medical Centre face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Bakersfield Medical Centre's phone number?
0115 940 1007.