Wellspring Surgery, Nottingham: patient reviews and CQC rating
Wellspring Surgery is a GP practice in Nottingham with 10,475 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in September 2015. It has 4.5 full-time-equivalent qualified GPs, or 2,327 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wellspring Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 79%, against 69% across England. Its weakest is the share who found it easy to contact the practice through its website: 49%, against 58% across England. With 98 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 52nd of the 92 practices in Nottingham with 50 or more responses. 56% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (70%). 98 patients answered the survey (response rate 16%).
| Survey question | Wellspring Surgery | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 74% | 74% | 77% |
| Easy to contact by phone | 56% | 52% | 57% |
| Easy to contact via the website | 49% | 51% | 58% |
| Easy to contact via the NHS App | 59% | 50% | 54% |
| Reception team helpful | 89% | 83% | 85% |
| Last contact good | 78% | 69% | 73% |
| Wait for appointment about right | 79% | 67% | 69% |
| Listened to well | 87% | 86% | 87% |
| Treated with care and concern | 85% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 80% of 86 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Wellspring Surgery is Good, published in September 2015. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,475 patients were registered at Wellspring Surgery in September 2026, up 0.5% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 4.5 full-time-equivalent qualified GPs, there are 2,327 patients per GP, close to the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 3.7 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.8 | 6.7 |
| August 2024 | 4.8 | 6.5 |
| August 2025 | 4.5 | 6.4 |
| August 2026 | 4.5 | 6.2 |
From June 2026 to August 2026 the practice recorded 6,244 appointments a month, or 596 per 1,000 registered patients (England: 510). 35% were face to face (England: 63%). 68% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Wellspring Surgery | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 596 | 566 | 510 |
| Face to face | 35% | 64% | 63% |
| Same day as booked | 68% | 45% | 45% |
| More than 28 days after booking | 4% | 8% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.6% against 1.0%). It has a lower share for chronic kidney disease (2.0% against 4.6%), atrial fibrillation (1.1% against 2.2%) and dementia (0.4% against 0.8%). The practice's patients live in areas with an average deprivation score of 43.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 78.8 years for women and 73.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.0% | 14.3% |
| High blood pressure | All ages | 11.9% | 15.2% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Asthma | 6+ yrs | 4.3% | 6.6% |
| Cancer | All ages | 2.2% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.0% | 4.6% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| Osteoporosis | 50+ yrs | 1.7% | 1.2% |
| COPD | All ages | 1.7% | 1.9% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Heart failure | All ages | 0.7% | 1.1% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 53.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.0% | 74.9% |
Wellspring Surgery, 2 Livingstone Road, Nottingham, NG3 3GG. Phone: 0115 950 5907. Website: www.wellspringsurgerynottingham.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Family Medical Centre - Sood | 0.7 km | 70% |
| Victoria & Mapperley Practice | 0.9 km | 85% |
| The Windmill Practice | 1.2 km | 62% |
| City Wide Services | 1.4 km | 74% |
| Greendale Primary Care Centre | 1.4 km | 61% |
- Bakersfield Medical Centre (69% overall experience good)
- City Wide Services (74% overall experience good)
- Family Medical Centre - Sood (70% overall experience good)
- Greendale Primary Care Centre (61% overall experience good)
- The Windmill Practice (62% overall experience good)
- Victoria & Mapperley Practice (85% overall experience good)
How do patients rate Wellspring Surgery?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Wellspring Surgery as good, against 77% across England. 56% found it easy to get through by phone.
How many patients are registered at Wellspring Surgery?
10,475 patients were registered in September 2026, up 0.5% on a year earlier.
What is Wellspring Surgery's CQC rating?
Good overall, published in September 2015.
How many GPs does Wellspring Surgery have?
4.5 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,327 patients per GP against 2,171 across England.
Are appointments at Wellspring Surgery face to face?
35% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wellspring Surgery's phone number?
0115 950 5907.