The Windmill Practice, Nottingham: patient reviews and CQC rating
The Windmill Practice is a GP practice in Nottingham with 11,224 registered patients (September 2026). In the 2026 GP Patient Survey, 62% of its patients described their overall experience as good, below the England figure of 77% (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 4.6 full-time-equivalent qualified GPs, or 2,433 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Windmill Practice
Its result closest to England is the share who said their needs were met at their last appointment: 82%, below the England figure of 90%. Its weakest is the share who found it easy to contact the practice through its website: 19%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 11 below by more than the survey's margin of error.
On overall experience it is 82nd of the 92 practices in Nottingham with 50 or more responses. 25% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (56%). 97 patients answered the survey (response rate 17%).
| Survey question | The Windmill Practice | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 62% | 74% | 77% |
| Easy to contact by phone | 25% | 52% | 57% |
| Easy to contact via the website | 19% | 51% | 58% |
| Easy to contact via the NHS App | 40% | 50% | 54% |
| Reception team helpful | 64% | 83% | 85% |
| Last contact good | 57% | 69% | 73% |
| Wait for appointment about right | 50% | 67% | 69% |
| Listened to well | 77% | 86% | 87% |
| Treated with care and concern | 77% | 85% | 86% |
| Confidence and trust in the clinician | 84% | 92% | 93% |
| Needs met | 82% | 89% | 90% |
In the Friends and Family Test for July 2026, 82% of 55 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Windmill Practice is Good, published in August 2016. One key question is rated differently: Well-led Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,224 patients were registered at The Windmill Practice in September 2026, down 0.6% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 4.6 full-time-equivalent qualified GPs, there are 2,433 patients per GP, more than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 4.1 nurses and 2.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.0 | 7.1 |
| August 2024 | 5.0 | 7.1 |
| August 2025 | 5.0 | 6.7 |
| August 2026 | 4.6 | 6.3 |
From June 2026 to August 2026 the practice recorded 6,873 appointments a month, or 612 per 1,000 registered patients (England: 510). 42% were face to face (England: 63%). 50% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
53% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | The Windmill Practice | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 612 | 566 | 510 |
| Face to face | 42% | 64% | 63% |
| Same day as booked | 50% | 45% | 45% |
| More than 28 days after booking | 12% | 8% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.9% against 1.0%). It has a lower share for dementia (0.3% against 0.8%), cancer (1.7% against 3.8%) and atrial fibrillation (1.1% against 2.2%). The practice's patients live in areas with an average deprivation score of 38.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.5 years for women and 75.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.3% | 14.3% |
| High blood pressure | All ages | 10.9% | 15.2% |
| Diabetes | 17+ yrs | 7.0% | 7.9% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Coronary heart disease | All ages | 2.0% | 3.0% |
| COPD | All ages | 1.9% | 1.9% |
| Serious mental illness | All ages | 1.9% | 1.0% |
| Cancer | All ages | 1.7% | 3.8% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Dementia | All ages | 0.3% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 63.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 53.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.6% | 74.9% |
The Windmill Practice, Sneinton Health Centre, Beaumont Street, Sneinton, Nottingham, NG2 4PJ. Phone: 0115 883 8660.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Family Medical Centre - Sood | 0.8 km | 70% |
| Notspar | 0.9 km | -9700% |
| Victoria & Mapperley Practice | 1.0 km | 85% |
| Wellspring Surgery | 1.2 km | 74% |
| Greendale Primary Care Centre | 1.2 km | 61% |
- Bakersfield Medical Centre (69% overall experience good)
- City Wide Services (74% overall experience good)
- Family Medical Centre - Sood (70% overall experience good)
- Greendale Primary Care Centre (61% overall experience good)
- Victoria & Mapperley Practice (85% overall experience good)
- Wellspring Surgery (74% overall experience good)
How do patients rate The Windmill Practice?
In the 2026 GP Patient Survey, 62% of patients described their overall experience of The Windmill Practice as good, below the England figure of 77%. 25% found it easy to get through by phone.
How many patients are registered at The Windmill Practice?
11,224 patients were registered in September 2026, down 0.6% on a year earlier.
What is The Windmill Practice's CQC rating?
Good overall, published in August 2016.
How many GPs does The Windmill Practice have?
4.6 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 2,433 patients per GP against 2,171 across England.
Are appointments at The Windmill Practice face to face?
42% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Windmill Practice's phone number?
0115 883 8660.