Trentside Medical Group, Nottingham: patient reviews and CQC rating
Trentside Medical Group is a GP practice in Nottingham with 18,583 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77% (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in April 2016. It has 9.2 full-time-equivalent qualified GPs, or 2,027 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Trentside Medical Group
Its best result against England is the share who said their needs were met at their last appointment: 91%, against 90% across England. Its weakest is the share who found it easy to get through to the practice by phone: 32%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 78th of the 92 practices in Nottingham with 50 or more responses. 32% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (58%). 112 patients answered the survey (response rate 28%).
| Survey question | Trentside Medical Group | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 65% | 74% | 77% |
| Easy to contact by phone | 32% | 52% | 57% |
| Easy to contact via the website | 39% | 51% | 58% |
| Easy to contact via the NHS App | 35% | 50% | 54% |
| Reception team helpful | 77% | 83% | 85% |
| Last contact good | 50% | 69% | 73% |
| Wait for appointment about right | 45% | 67% | 69% |
| Listened to well | 82% | 86% | 87% |
| Treated with care and concern | 84% | 85% | 86% |
| Confidence and trust in the clinician | 84% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
In the Friends and Family Test for July 2026, 89% of 85 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Trentside Medical Group is Good, published in April 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
18,583 patients were registered at Trentside Medical Group in September 2026, down 1.9% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 9.2 full-time-equivalent qualified GPs, there are 2,027 patients per GP, close to the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 6.7 nurses and 3.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.0 | 11.6 |
| August 2024 | 8.0 | 13.6 |
| August 2025 | 8.2 | 11.9 |
| August 2026 | 9.2 | 13.9 |
From June 2026 to August 2026 the practice recorded 10,639 appointments a month, or 572 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 50% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
26% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Trentside Medical Group | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 572 | 566 | 510 |
| Face to face | 47% | 64% | 63% |
| Same day as booked | 50% | 45% | 45% |
| More than 28 days after booking | 5% | 8% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.1% against 1.2%) and heart failure (1.4% against 1.1%). The practice's patients live in areas with an average deprivation score of 21.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.6 years for women and 78.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.8% | 15.2% |
| Depression | 18+ yrs | 14.1% | 14.3% |
| Diabetes | 17+ yrs | 7.3% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% |
| Cancer | All ages | 3.4% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Dementia | All ages | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 71.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 45.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.1% | 74.9% |
Trentside Medical Group, Knight Street, Netherfield, Nottingham, NG4 2FN. Phone: 0115 961 4583. Website: www.trentsidemc.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Jubilee Park Medical Partnership | 0.7 km | 67% |
| Westdale Lane Surgery | 1.2 km | 82% |
| Bakersfield Medical Centre | 1.8 km | 69% |
| Dr Azim Khan | 2.6 km | 76% |
| Greendale Primary Care Centre | 2.8 km | 61% |
- Jubilee Park Medical Partnership (67% overall experience good)
- West Oak Surgery (73% overall experience good)
How do patients rate Trentside Medical Group?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of Trentside Medical Group as good, below the England figure of 77%. 32% found it easy to get through by phone.
How many patients are registered at Trentside Medical Group?
18,583 patients were registered in September 2026, down 1.9% on a year earlier.
What is Trentside Medical Group's CQC rating?
Good overall, published in April 2016.
How many GPs does Trentside Medical Group have?
9.2 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 2,027 patients per GP against 2,171 across England.
Are appointments at Trentside Medical Group face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Trentside Medical Group's phone number?
0115 961 4583.