Abbey Medical Centre, Nottingham: patient reviews and CQC rating
Abbey Medical Centre is a GP practice in Nottingham with 5,280 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in July 2016. It has 1.9 full-time-equivalent qualified GPs, or 2,849 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Abbey Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 77%, above the England figure of 57%. Its result closest to England is the share who said their needs were met at their last appointment: 91%, against 90% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 33rd of the 92 practices in Nottingham with 50 or more responses. 77% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (78%). 107 patients answered the survey (response rate 24%).
| Survey question | Abbey Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 80% | 74% | 77% |
| Easy to contact by phone | 77% | 52% | 57% |
| Easy to contact via the website | 69% | 51% | 58% |
| Easy to contact via the NHS App | 72% | 50% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 79% | 69% | 73% |
| Wait for appointment about right | 79% | 67% | 69% |
| Listened to well | 93% | 86% | 87% |
| Treated with care and concern | 91% | 85% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
In the Friends and Family Test for July 2026, 96% of 164 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Abbey Medical Centre is Good, published in July 2016. One key question is rated differently: Caring Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
5,280 patients were registered at Abbey Medical Centre in September 2026, up 1.7% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 2,849 patients per GP, more than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 1.3 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.1 | 5.3 |
| August 2024 | 2.9 | 6.1 |
| August 2025 | 2.2 | 3.3 |
| August 2026 | 1.9 | 2.9 |
From June 2026 to August 2026 the practice recorded 2,696 appointments a month, or 511 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 47% took place on the day they were booked and 11% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Abbey Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 511 | 566 | 510 |
| Face to face | 66% | 64% | 63% |
| Same day as booked | 47% | 45% | 45% |
| More than 28 days after booking | 11% | 8% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.5% against 0.6%). It has a lower share for depression (10.0% against 14.3%). The practice's patients live in areas with an average deprivation score of 15.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.4 years for women and 80.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.5% | 15.2% |
| Depression | 18+ yrs | 10.0% | 14.3% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Asthma | 6+ yrs | 6.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.7% | 4.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| COPD | All ages | 2.0% | 1.9% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% |
| Palliative care | All ages | 1.5% | 0.6% |
| Heart failure | All ages | 1.2% | 1.1% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Dementia | All ages | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.0% | 74.9% |
Abbey Medical Centre, 63 Central Avenue, Beeston, Nottingham, NG9 2QP. Phone: 0115 925 5323.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Oaks Medical Centre | 0.6 km | 90% |
| Drs Charles, Read, Mannion, Shapiro, Prabhu & Hewson | 0.9 km | 83% |
| Bramcote Surgery | 1.7 km | 73% |
| Chilwell Valley and Meadows Practice | 1.7 km | 76% |
| Deer Park Family Medical Practice | 1.9 km | 77% |
- Bramcote Surgery (73% overall experience good)
- Chilwell Valley and Meadows Practice (76% overall experience good)
- Drs Charles, Read, Mannion, Shapiro, Prabhu & Hewson (83% overall experience good)
- Eastwood Primary Care Centre (74% overall experience good)
- Giltbrook Surgery (85% overall experience good)
- Hama Medical Centre (81% overall experience good)
- Hickings Lane Medical Centre (71% overall experience good)
- Newthorpe Medical Centre (88% overall experience good)
- Saxon Cross Surgery (63% overall experience good)
- The Linden Medical Group (59% overall experience good)
- The Oaks Medical Centre (90% overall experience good)
How do patients rate Abbey Medical Centre?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Abbey Medical Centre as good, against 77% across England. 77% found it easy to get through by phone.
How many patients are registered at Abbey Medical Centre?
5,280 patients were registered in September 2026, up 1.7% on a year earlier.
What is Abbey Medical Centre's CQC rating?
Good overall, published in July 2016.
How many GPs does Abbey Medical Centre have?
1.9 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,849 patients per GP against 2,171 across England.
Are appointments at Abbey Medical Centre face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Abbey Medical Centre's phone number?
0115 925 5323.