Chilwell Valley and Meadows Practice, Nottingham: patient reviews and CQC rating
Chilwell Valley and Meadows Practice is a GP practice in Nottingham with 15,554 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Outstanding overall, in a report published in March 2016. It has 7.3 full-time-equivalent qualified GPs, or 2,119 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Chilwell Valley and Meadows Practice
Its best result against England is the share who found the reception and administrative team helpful: 94%, above the England figure of 85%. Its weakest is the share who found it easy to contact the practice through its website: 23%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 3 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 45th of the 92 practices in Nottingham with 50 or more responses. 50% found it easy to get through by phone (England: 57%). The overall experience result is 13 points lower than in 2025 (89%). 114 patients answered the survey (response rate 33%).
| Survey question | Chilwell Valley and Meadows Practice | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 76% | 74% | 77% |
| Easy to contact by phone | 50% | 52% | 57% |
| Easy to contact via the website | 23% | 51% | 58% |
| Easy to contact via the NHS App | 32% | 50% | 54% |
| Reception team helpful | 94% | 83% | 85% |
| Last contact good | 57% | 69% | 73% |
| Wait for appointment about right | 60% | 67% | 69% |
| Listened to well | 91% | 86% | 87% |
| Treated with care and concern | 83% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 92% of 457 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Chilwell Valley and Meadows Practice is Outstanding, published in March 2016. 3 key questions are rated differently: Well-led Good, Responsive Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Outstanding |
| Well-led | Good |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
15,554 patients were registered at Chilwell Valley and Meadows Practice in September 2026, down 2.0% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 7.3 full-time-equivalent qualified GPs, there are 2,119 patients per GP, close to the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 2.1 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.3 | 11.2 |
| August 2024 | 10.3 | 12.4 |
| August 2025 | 10.3 | 11.2 |
| August 2026 | 7.3 | 9.3 |
From June 2026 to August 2026 the practice recorded 14,384 appointments a month, or 925 per 1,000 registered patients (England: 510). 37% were face to face (England: 63%). 61% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Chilwell Valley and Meadows Practice | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 925 | 566 | 510 |
| Face to face | 37% | 64% | 63% |
| Same day as booked | 61% | 45% | 45% |
| More than 28 days after booking | 3% | 8% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.4% against 0.6%), dementia (1.3% against 0.8%) and chronic kidney disease (5.9% against 4.6%). It has a lower share for osteoporosis (0.7% against 1.2%) and depression (11.1% against 14.3%). The practice's patients live in areas with an average deprivation score of 9.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.6 years for women and 81.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.2% | 15.2% |
| Depression | 18+ yrs | 11.1% | 14.3% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Diabetes | 17+ yrs | 6.8% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| Cancer | All ages | 4.3% | 3.8% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| COPD | All ages | 1.6% | 1.9% |
| Palliative care | All ages | 1.4% | 0.6% |
| Dementia | All ages | 1.3% | 0.8% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.0% | 74.9% |
99% of the practice's patients live in the NG9 postcode district. 99% live in Broxtowe, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| NG9 | 15,617 | 99% |
Chilwell Valley and Meadows Practice, 81 Bramcote Lane, Chilwell, Nottingham, NG9 4ET. Phone: 0115 943 0530. Website: www.thevalleysurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Drs Charles, Read, Mannion, Shapiro, Prabhu & Hewson | 1.5 km | 83% |
| Bramcote Surgery | 1.6 km | 73% |
| The Oaks Medical Centre | 1.6 km | 90% |
| Abbey Medical Centre | 1.7 km | 80% |
| Hickings Lane Medical Centre | 2.4 km | 71% |
- Abbey Medical Centre (80% overall experience good)
- Bramcote Surgery (73% overall experience good)
- Drs Charles, Read, Mannion, Shapiro, Prabhu & Hewson (83% overall experience good)
- Eastwood Primary Care Centre (74% overall experience good)
- Giltbrook Surgery (85% overall experience good)
- Hama Medical Centre (81% overall experience good)
- Hickings Lane Medical Centre (71% overall experience good)
- Newthorpe Medical Centre (88% overall experience good)
- Saxon Cross Surgery (63% overall experience good)
- The Linden Medical Group (59% overall experience good)
- The Oaks Medical Centre (90% overall experience good)
How do patients rate Chilwell Valley and Meadows Practice?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Chilwell Valley and Meadows Practice as good, against 77% across England. 50% found it easy to get through by phone.
How many patients are registered at Chilwell Valley and Meadows Practice?
15,554 patients were registered in September 2026, down 2.0% on a year earlier.
What is Chilwell Valley and Meadows Practice's CQC rating?
Outstanding overall, published in March 2016.
How many GPs does Chilwell Valley and Meadows Practice have?
7.3 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,119 patients per GP against 2,171 across England.
Are appointments at Chilwell Valley and Meadows Practice face to face?
37% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Chilwell Valley and Meadows Practice's phone number?
0115 943 0530.