The Linden Medical Group, Nottingham: patient reviews and CQC rating
The Linden Medical Group is a GP practice in Nottingham with 6,765 registered patients (September 2026). In the 2026 GP Patient Survey, 59% of its patients described their overall experience as good, below the England figure of 77% (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in November 2017. It has 3.2 full-time-equivalent qualified GPs, or 2,114 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Linden Medical Group
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 92%, against 93% across England. Its weakest is the share who found it easy to contact the practice through its website: 28%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 86th of the 92 practices in Nottingham with 50 or more responses. 32% found it easy to get through by phone (England: 57%). The overall experience result is 20 points lower than in 2025 (79%). 92 patients answered the survey (response rate 28%).
| Survey question | The Linden Medical Group | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 59% | 74% | 77% |
| Easy to contact by phone | 32% | 52% | 57% |
| Easy to contact via the website | 28% | 51% | 58% |
| Easy to contact via the NHS App | 36% | 50% | 54% |
| Reception team helpful | 70% | 83% | 85% |
| Last contact good | 51% | 69% | 73% |
| Wait for appointment about right | 46% | 67% | 69% |
| Listened to well | 80% | 86% | 87% |
| Treated with care and concern | 80% | 85% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
In the Friends and Family Test for July 2026, 92% of 139 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Linden Medical Group is Good, published in November 2017. All 5 key questions are rated Good. It held the same rating in the report before (February 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,765 patients were registered at The Linden Medical Group in September 2026, down 4.1% on a year earlier (England: down 1.1%).
27% of its patients are aged 65 or over, against 19% across England. With 3.2 full-time-equivalent qualified GPs, there are 2,114 patients per GP, close to the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 2.8 nurses and 1.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.5 | 5.5 |
| August 2024 | 3.5 | 3.5 |
| August 2025 | 3.2 | 3.2 |
| August 2026 | 3.2 | 3.2 |
From June 2026 to August 2026 the practice recorded 4,068 appointments a month, or 601 per 1,000 registered patients (England: 510). 53% were face to face (England: 63%). 49% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
31% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | The Linden Medical Group | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 601 | 566 | 510 |
| Face to face | 53% | 64% | 63% |
| Same day as booked | 49% | 45% | 45% |
| More than 28 days after booking | 4% | 8% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for atrial fibrillation (3.3% against 2.2%), stroke or TIA (2.6% against 1.9%) and high blood pressure (19.8% against 15.2%). It has a lower share for osteoporosis (0.3% against 1.2%) and depression (9.5% against 14.3%). The practice's patients live in areas with an average deprivation score of 17.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.4 years for women and 79.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.8% | 15.2% |
| Depression | 18+ yrs | 9.5% | 14.3% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 6.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% |
| Cancer | All ages | 4.6% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.5% | 74.9% |
The Linden Medical Group, Stapleford Care Centre, Church Street, Stapleford, Nottingham, NG9 8DA. Phone: 0115 875 2000. Website: www.thelindenmedicalgroup.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Saxon Cross Surgery | 0.0 km | 63% |
| Hickings Lane Medical Centre | 0.8 km | 71% |
| Adam House Medical Centre | 1.7 km | 69% |
| Bramcote Surgery | 2.0 km | 73% |
| Chilwell Valley and Meadows Practice | 2.6 km | 76% |
- Abbey Medical Centre (80% overall experience good)
- Bramcote Surgery (73% overall experience good)
- Chilwell Valley and Meadows Practice (76% overall experience good)
- Drs Charles, Read, Mannion, Shapiro, Prabhu & Hewson (83% overall experience good)
- Eastwood Primary Care Centre (74% overall experience good)
- Giltbrook Surgery (85% overall experience good)
- Hama Medical Centre (81% overall experience good)
- Hickings Lane Medical Centre (71% overall experience good)
- Newthorpe Medical Centre (88% overall experience good)
- Saxon Cross Surgery (63% overall experience good)
- The Oaks Medical Centre (90% overall experience good)
How do patients rate The Linden Medical Group?
In the 2026 GP Patient Survey, 59% of patients described their overall experience of The Linden Medical Group as good, below the England figure of 77%. 32% found it easy to get through by phone.
How many patients are registered at The Linden Medical Group?
6,765 patients were registered in September 2026, down 4.1% on a year earlier.
What is The Linden Medical Group's CQC rating?
Good overall, published in November 2017.
How many GPs does The Linden Medical Group have?
3.2 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,114 patients per GP against 2,171 across England.
Are appointments at The Linden Medical Group face to face?
53% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Linden Medical Group's phone number?
0115 875 2000.