Eastwood Primary Care Centre, Nottingham: patient reviews and CQC rating
Eastwood Primary Care Centre is a GP practice in Nottingham with 17,602 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Outstanding overall, in a report published in September 2016. It has 8.3 full-time-equivalent qualified GPs, or 2,129 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Eastwood Primary Care Centre
Its best result against England is the share who said they were treated with care and concern: 88%, against 86% across England. Its weakest is the share who found it easy to contact the practice through its website: 28%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 49th of the 92 practices in Nottingham with 50 or more responses. 39% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (72%). 108 patients answered the survey (response rate 34%).
| Survey question | Eastwood Primary Care Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 74% | 74% | 77% |
| Easy to contact by phone | 39% | 52% | 57% |
| Easy to contact via the website | 28% | 51% | 58% |
| Easy to contact via the NHS App | 29% | 50% | 54% |
| Reception team helpful | 80% | 83% | 85% |
| Last contact good | 64% | 69% | 73% |
| Wait for appointment about right | 62% | 67% | 69% |
| Listened to well | 88% | 86% | 87% |
| Treated with care and concern | 88% | 85% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 83% | 89% | 90% |
In the Friends and Family Test for July 2026, 94% of 177 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Eastwood Primary Care Centre is Outstanding, published in September 2016. 3 key questions are rated differently: Safe Good, Responsive Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
17,602 patients were registered at Eastwood Primary Care Centre in September 2026, down 3.1% on a year earlier (England: down 1.1%).
29% of its patients are aged 65 or over, against 19% across England. With 8.3 full-time-equivalent qualified GPs, there are 2,129 patients per GP, close to the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 2.9 nurses and 7.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.0 | 15.0 |
| August 2024 | 8.2 | 11.8 |
| August 2025 | 9.6 | 16.4 |
| August 2026 | 8.3 | 15.1 |
From June 2026 to August 2026 the practice recorded 13,216 appointments a month, or 751 per 1,000 registered patients (England: 510). 49% were face to face (England: 63%). 58% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
33% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Eastwood Primary Care Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 751 | 566 | 510 |
| Face to face | 49% | 64% | 63% |
| Same day as booked | 58% | 45% | 45% |
| More than 28 days after booking | 10% | 8% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.4% against 0.6%), heart failure (2.6% against 1.1%) and chronic kidney disease (8.0% against 4.6%). The practice's patients live in areas with an average deprivation score of 20.2 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.2 years for women and 78.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.7% | 15.2% |
| Depression | 18+ yrs | 18.7% | 14.3% |
| Diabetes | 17+ yrs | 9.5% | 7.9% |
| Chronic kidney disease | 18+ yrs | 8.0% | 4.6% |
| Asthma | 6+ yrs | 7.9% | 6.6% |
| Cancer | All ages | 6.0% | 3.8% |
| Coronary heart disease | All ages | 4.7% | 3.0% |
| Atrial fibrillation | All ages | 3.7% | 2.2% |
| COPD | All ages | 3.0% | 1.9% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| Heart failure | All ages | 2.6% | 1.1% |
| Osteoporosis | 50+ yrs | 1.5% | 1.2% |
| Palliative care | All ages | 1.4% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Dementia | All ages | 1.1% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.3% | 74.9% |
99% of the practice's patients live in the NG16 postcode district. 86% live in Broxtowe, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| NG16 | 17,432 | 99% |
Eastwood Primary Care Centre, 11b Church Street, Eastwood, Nottingham, NG16 3BS. Phone: 01773 712065. Website: www.churchstreetmedicalcentre.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Newthorpe Medical Centre | 0.7 km | 88% |
| Giltbrook Surgery | 1.8 km | 85% |
| Royal Primary Care Brooklyn | 2.3 km | 56% |
| Kelvingrove Medical Centre | 2.8 km | 86% |
| Park Surgery | 3.0 km | 87% |
- Abbey Medical Centre (80% overall experience good)
- Bramcote Surgery (73% overall experience good)
- Chilwell Valley and Meadows Practice (76% overall experience good)
- Drs Charles, Read, Mannion, Shapiro, Prabhu & Hewson (83% overall experience good)
- Giltbrook Surgery (85% overall experience good)
- Hama Medical Centre (81% overall experience good)
- Hickings Lane Medical Centre (71% overall experience good)
- Newthorpe Medical Centre (88% overall experience good)
- Saxon Cross Surgery (63% overall experience good)
- The Linden Medical Group (59% overall experience good)
- The Oaks Medical Centre (90% overall experience good)
How do patients rate Eastwood Primary Care Centre?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Eastwood Primary Care Centre as good, against 77% across England. 39% found it easy to get through by phone.
How many patients are registered at Eastwood Primary Care Centre?
17,602 patients were registered in September 2026, down 3.1% on a year earlier.
What is Eastwood Primary Care Centre's CQC rating?
Outstanding overall, published in September 2016.
How many GPs does Eastwood Primary Care Centre have?
8.3 full-time-equivalent qualified GPs (12 qualified GPs by headcount), which is 2,129 patients per GP against 2,171 across England.
Are appointments at Eastwood Primary Care Centre face to face?
49% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Eastwood Primary Care Centre's phone number?
01773 712065.