Retford and Villages PCN: primary care network practices and patient survey
Retford and Villages PCN is a primary care network of 5 GP practices with 60,878 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England. Its practices have 1,912 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Retford and Villages PCN with survey results, the share of patients describing their overall experience as good ranges from 73% at Crown House Surgery to 94% at Tuxford Medical Centre, with a median of 79% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. North Leverton Surgery has the highest share finding it easy to get through by phone (83%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Tuxford Medical Centre | 6,250 | 94% | 71% | Good | 1,563 |
| North Leverton Surgery | 2,706 | 85% | 83% | Good | 1,691 |
| Kingfisher Family Practice | 15,829 | 79% | 61% | Good | 1,780 |
| Riverside Health Centre | 24,725 | 73% | 45% | Good | 2,368 |
| Crown House Surgery | 11,368 | 73% | 51% | Good | 1,647 |
Results for the network as a whole, from 545 responses, against Nottingham and Nottinghamshire and England.
| Survey question | Retford and Villages PCN | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 77% | 74% | 77% |
| Easy to contact by phone | 55% | 52% | 57% |
| Easy to contact via the website | 70% | 51% | 58% |
| Easy to contact via the NHS App | 56% | 50% | 54% |
| Reception team helpful | 88% | 83% | 85% |
| Last contact good | 75% | 69% | 73% |
| Wait for appointment about right | 68% | 67% | 69% |
| Listened to well | 90% | 86% | 87% |
| Treated with care and concern | 88% | 85% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
There are 1,912 registered patients per full-time-equivalent qualified GP in Retford and Villages PCN, fewer than England's 2,171 and Nottingham and Nottinghamshire's 2,235. Practices recorded 777 appointments a month per 1,000 patients (England: 510), 54% of them face to face. 46% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists grew by 1.2% over the year (England: shrank 1.1%).
| Measure | Retford and Villages PCN | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,912 | 2,235 | 2,171 |
| Appointments per 1,000 patients a month | 777 | 566 | 510 |
| Face-to-face appointments | 54% | 64% | 63% |
| Same day as booked | 46% | 45% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 24% | 19% | 19% |
Relative to England, the register furthest above England's rate at practices in Retford and Villages PCN is palliative care (1.0% against 0.6%), and the furthest below is serious mental illness (0.7% against 1.0%).
| Condition register | Age group | Retford and Villages PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.5% | 15.2% | 10,995 |
| Depression | 18+ yrs | 14.5% | 14.3% | 6,986 |
| Diabetes | 17+ yrs | 9.0% | 7.9% | 4,405 |
| Asthma | 6+ yrs | 7.3% | 6.6% | 4,100 |
| Chronic kidney disease | 18+ yrs | 6.2% | 4.6% | 3,007 |
| Cancer | All ages | 4.7% | 3.8% | 2,814 |
| Coronary heart disease | All ages | 3.4% | 3.0% | 2,006 |
| Atrial fibrillation | All ages | 3.2% | 2.2% | 1,878 |
| COPD | All ages | 2.7% | 1.9% | 1,624 |
| Stroke and TIA | All ages | 2.3% | 1.9% | 1,369 |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% | 525 |
| Heart failure | All ages | 1.4% | 1.1% | 848 |
| Dementia | All ages | 1.0% | 0.8% | 614 |
| Palliative care | All ages | 1.0% | 0.6% | 587 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 441 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 410 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 426 |
| Serious mental illness | All ages | 0.7% | 1.0% | 414 |
| Learning disability | All ages | 0.7% | 0.6% | 401 |
- Arnold and Calverton PCN (3 practices)
- Ashfield North PCN (4 practices)
- Bestwood and Sherwood PCN (8 practices)
- Newark PCN (7 practices)
- Nottingham City East PCN (7 practices)
- Rosewood PCN (5 practices)
- Rushcliffe PCN (11 practices)
- Sherwood PCN (7 practices)
Which practices are in Retford and Villages PCN?
Crown House Surgery, Kingfisher Family Practice, North Leverton Surgery, Riverside Health Centre and Tuxford Medical Centre.
How do patients rate Retford and Villages PCN?
77% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Retford and Villages PCN cover?
60,878 registered patients across 5 practices in September 2026.
How many patients per GP does Retford and Villages PCN have?
1,912 per full-time-equivalent qualified GP, against 2,171 across England.