North Leverton Surgery, Retford: patient reviews and CQC rating
North Leverton Surgery is a GP practice in Retford with 2,706 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, against 77% across England (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in December 2017. It has 1.6 full-time-equivalent qualified GPs, or 1,691 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about North Leverton Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 82%, above the England figure of 54%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 93%, against 93% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 1st of the 4 practices in Retford with 50 or more responses. 83% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (90%). 104 patients answered the survey (response rate 34%).
| Survey question | North Leverton Surgery | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 85% | 74% | 77% |
| Easy to contact by phone | 83% | 52% | 57% |
| Easy to contact via the website | 67% | 51% | 58% |
| Easy to contact via the NHS App | 82% | 50% | 54% |
| Reception team helpful | 91% | 83% | 85% |
| Last contact good | 87% | 69% | 73% |
| Wait for appointment about right | 81% | 67% | 69% |
| Listened to well | 93% | 86% | 87% |
| Treated with care and concern | 87% | 85% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 97% of 67 responses rated the practice good or very good (England: 92%).
CQC's overall rating for North Leverton Surgery is Good, published in December 2017. All 5 key questions are rated Good. It held the same rating in the report before (July 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,706 patients were registered at North Leverton Surgery in September 2026, up 0.6% on a year earlier (England: down 1.1%).
32% of its patients are aged 65 or over, against 19% across England. With 1.6 full-time-equivalent qualified GPs, there are 1,691 patients per GP, fewer than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 1.2 nurses and 3.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.8 | 2.8 |
| August 2024 | 2.4 | 2.4 |
| August 2025 | 1.6 | 1.6 |
| August 2026 | 1.6 | 1.6 |
From June 2026 to August 2026 the practice recorded 1,283 appointments a month, or 474 per 1,000 registered patients (England: 510). 71% were face to face (England: 63%). 28% took place on the day they were booked and 10% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | North Leverton Surgery | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 474 | 566 | 510 |
| Face to face | 71% | 64% | 63% |
| Same day as booked | 28% | 45% | 45% |
| More than 28 days after booking | 10% | 8% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.4% against 0.6%), a learning disability (1.5% against 0.6%) and chronic kidney disease (7.9% against 4.6%). It has a lower share for serious mental illness (0.3% against 1.0%). The practice's patients live in areas with an average deprivation score of 20.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.8 years for women and 80.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 22.8% | 15.2% |
| Depression | 18+ yrs | 12.4% | 14.3% |
| Diabetes | 17+ yrs | 10.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.9% | 4.6% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Cancer | All ages | 6.4% | 3.8% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Atrial fibrillation | All ages | 3.6% | 2.2% |
| COPD | All ages | 3.2% | 1.9% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Learning disability | All ages | 1.5% | 0.6% |
| Heart failure | All ages | 1.4% | 1.1% |
| Palliative care | All ages | 1.4% | 0.6% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Serious mental illness | All ages | 0.3% | 1.0% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 87.7% | 74.9% |
North Leverton Surgery, Sturton Road, North Leverton, Retford, DN22 0AB. Phone: 01427 880223. Website: www.northlevertonsurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Caskgate Street Surgery | 8.0 km | 72% |
| Riverside Health Centre | 8.1 km | 73% |
| Kingfisher Family Practice | 8.6 km | 79% |
| Crown House Surgery | 8.6 km | 73% |
| Cleveland Surgery | 9.3 km | 51% |
- Crown House Surgery (73% overall experience good)
- Kingfisher Family Practice (79% overall experience good)
- Riverside Health Centre (73% overall experience good)
- Tuxford Medical Centre (94% overall experience good)
How do patients rate North Leverton Surgery?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of North Leverton Surgery as good, against 77% across England. 83% found it easy to get through by phone.
How many patients are registered at North Leverton Surgery?
2,706 patients were registered in September 2026, up 0.6% on a year earlier.
What is North Leverton Surgery's CQC rating?
Good overall, published in December 2017.
How many GPs does North Leverton Surgery have?
1.6 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 1,691 patients per GP against 2,171 across England.
Are appointments at North Leverton Surgery face to face?
71% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is North Leverton Surgery's phone number?
01427 880223.